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Changes for page Toolbox Basics

Last modified by Alexander Mott on 2025/10/30 17:23
From version 97.1
edited by Alexander Mott
on 2024/12/02 18:44
Change comment: There is no comment for this version
To version 99.1
edited by Alexander Mott
on 2025/10/30 16:59
Change comment: There is no comment for this version

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28 28  
29 29  = Connecting to Devices =
30 30  
31 -In order to connect to any lighting devices, your computer must be physically connected to the lighting device or the lighting network. Typically, this is achieved via TCP (i.e. Ethernet or WiFi) or USB (usually a USB-A to USB-B cable), though some older devices may require an RS-232 serial connection or a different USB cable. Devices with authentication enabled (such as any 4-Series processor, RF/Zūm Wireless Gateway, etc.) will require credentials to be configured upon initially connecting to the device and then those credentials will be required when connecting in the future. **It is imperative that the Crestron Agent or Field Tech saves these credentials. Chief Integrations cannot assist without being able to connect to the device, and the only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
31 +In order to connect to any lighting devices, your computer must be physically connected to the lighting device or the lighting network. Typically, this is achieved via TCP (i.e. Ethernet or WiFi) or USB (usually a USB-A to USB-B cable), though some older devices may require an RS-232 serial connection or a different USB cable. Devices with authentication enabled (such as any 4-Series processor, RF/Zūm Wireless Gateway, etc.) will require credentials to be configured upon initially connecting to the device and then those credentials will be required when connecting in the future. **It is imperative that the Crestron Agent or Field Tech saves these credentials. Chief Integrations cannot assist without being able to connect to the device. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
32 32  
33 33  Any Toolbox tool which requires connecting to a device has several buttons and fields at the lower left which relate to device connection:
34 34  
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269 269  ** These help lists can be further refined by typing out more of the specific command you want to learn about, e.g. ##sr devmgr ?## will show commands related to the ShowRunnerCLC™ device manager
270 270  * Use ##err sys## command to show the error log (up to the last 500 entries), and use the ##clear err## command to clear the log (useful if you are about to restart the program to diagnose errors and don't want to need to sort through which errors are new and which are from the previous startup)
271 271  * Many commands can be shortened by typing just enough letters to make the command unique, e.g. ##sr show loads## can be shortened to ##sr sh lo## and ##setlogoffidletime## can be shortened to ##setl##
272 -* See our [[frequently used commands page>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.Crestron Command Line.WebHome]] and our [[debug program logic page>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Troubleshooting.Debug Program Logic.WebHome]] for some more useful information on using Text Console with ShowRunnerCLC™
272 +* See our [[command line interface>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.Command Line Interface Text Console.WebHome]] and [[debug program logic>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Troubleshooting.Debug Program Logic.WebHome]] pages for more information on ShowRunnerCLC™ specific commands, or see our [[frequently used Crestron commands page>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.Crestron Command Line.WebHome]] for information on built-in Crestron commands
273 273  
274 274  == File Manager ==
275 275