Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/12/02 18:48
From version 97.1
edited by Alexander Mott
on 2024/12/02 18:44
Change comment: There is no comment for this version
To version 98.1
edited by Alexander Mott
on 2024/12/02 18:48
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -28,7 +28,7 @@
28 28  
29 29  = Connecting to Devices =
30 30  
31 -In order to connect to any lighting devices, your computer must be physically connected to the lighting device or the lighting network. Typically, this is achieved via TCP (i.e. Ethernet or WiFi) or USB (usually a USB-A to USB-B cable), though some older devices may require an RS-232 serial connection or a different USB cable. Devices with authentication enabled (such as any 4-Series processor, RF/Zūm Wireless Gateway, etc.) will require credentials to be configured upon initially connecting to the device and then those credentials will be required when connecting in the future. **It is imperative that the Crestron Agent or Field Tech saves these credentials. Chief Integrations cannot assist without being able to connect to the device, and the only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
31 +In order to connect to any lighting devices, your computer must be physically connected to the lighting device or the lighting network. Typically, this is achieved via TCP (i.e. Ethernet or WiFi) or USB (usually a USB-A to USB-B cable), though some older devices may require an RS-232 serial connection or a different USB cable. Devices with authentication enabled (such as any 4-Series processor, RF/Zūm Wireless Gateway, etc.) will require credentials to be configured upon initially connecting to the device and then those credentials will be required when connecting in the future. **It is imperative that the Crestron Agent or Field Tech saves these credentials. Chief Integrations cannot assist without being able to connect to the device. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
32 32  
33 33  Any Toolbox tool which requires connecting to a device has several buttons and fields at the lower left which relate to device connection:
34 34