Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/03/19 21:00
From version 59.2
edited by Alexander Mott
on 2023/12/14 17:54
Change comment: (Autosaved)
To version 59.3
edited by Alexander Mott
on 2023/12/14 17:58
Change comment: There is no comment for this version

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255 255  The Package Update Tool is a very convenient way of [[performing firmware updates>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] for networked devices and [[loading the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] to processors.
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257 -While the Package Update Tool can be opened from within Toolbox, Chief Integrations does not recommend it as doing so will lock Toolbox until the .puf is finished loading to the device. Instead, we recommend to closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool in a separate window. This allows you to open multiple instances of the Package Update Tool and load .puf files to multiple devices at once.
257 +While the Package Update Tool can be opened from within Toolbox, Chief Integrations does not recommend it as doing so will lock Toolbox until the .puf is finished loading to the device. Instead, we recommend to closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool in a separate window. This allows you to open multiple instances of the Package Update Tool and load .puf files to multiple devices at once. **Exercise caution when updating firmware for multiple devices simultaneously,** as some devices will reboot as part of the update process which may disrupt connection to downstream devices.
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259 -Crestron's Package Update Tool is the most convenient way of performing firmware updates for devices that use .puf files for firmware. The Package Update Tool can be opened from Toolbox, but doing this will lock Toolbox and only allow updating one device at a time, so we recommend instead that you double-click the .puf file directly. Double-clicking a .puf file will allow you to open multiple instance of the Package Update Tool and enable updating multiple devices simultaneously. Once again, **be careful when updating multiple devices simultaneously not to do anything that would disrupt your connection to a device while transferring the .puf file, nor should you do anything that could result in the device rebooting while it is mid-update**.
260 -
261 -* Locate the firmware .puf file in Windows Explorer
259 +* Locate the firmware or ShowRunner™ .puf file in Windows Explorer
262 262  * Double-click the .puf file to open the Package Update Tool
263 263  [[image:put1.png||height="386" width="416"]]
264 264  * Use the Address Book or the Pencil icon to connect to your processor and wait for it to connect
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271 271  * The Package Update Tool will notify you of when it is safe to close, but it is recommended to stay connected if possible in order to verify that the firmware update has been completed successfully
272 272  [[image:put4.png||height="336" width="362"]]
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274 -Please see our other pages on [[firmware updates>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] and [[loading the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] for more detailed information on how to use the Package Update Tool.
275 -
276 276  = Miscellaneous Tips =
277 277  
278 278  == VPT COM Server ==