Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/03/19 21:00
From version 55.1
edited by Alexander Mott
on 2023/12/14 17:39
Change comment: There is no comment for this version
To version 63.1
edited by Alexander Mott
on 2023/12/14 21:11
Change comment: There is no comment for this version

Summary

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149 149  
150 150  = Basic Tool Usage =
151 151  
152 -Crestron Toolbox has many tools that are essential for starting up or troubleshooting any ShowRunnerCLC™ installation. The tools covered here are the most commonly used in commercial lighting contexts, but it should be noted that this list is by no means exhaustive.
152 +Crestron Toolbox has many tools that are essential for starting up or troubleshooting any ShowRunnerCLC™ installation. The tools covered here are the most commonly used in commercial lighting contexts, but it should be noted that this list is by no means exhaustive. If you have many Tool windows open at once in Toolbox, or if you have only a few Tools open but the window is maximized, then the Window dropdown menu at the top of Toolbox will be useful for navigating the open tools. The Window dropdown has options for cascading/tiling all open tools, as well as a list of open windows to allow easily switching between them:
153 +[[image:window.png]]
153 153  
154 154  == Device Discovery Tool ==
155 155  
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240 240  
241 241  == Text Console ==
242 242  
243 -Text Console is one of the most important tools in the Crestron Toolbox. Throughout the Chief Integrations' ShowRunnerCLC™ Startup Guide, you will see references to sending "console commands"
244 +Text Console is one of the most important tools in the Crestron Toolbox. Whenever the Chief Integrations' ShowRunnerCLC™ Startup Guide mentions "sending console commands," the Text Console is the tool that is required.
244 244  
245 245  == File Manager ==
246 246  
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252 252  
253 253  == Package Update Tool ==
254 254  
255 -The Package Update Tool can be used to load .puf files to devices, typically in order to [[update firmware>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] or [[load the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] to processors. While the Package Update Tool can be opened from within Toolbox, Chief Integrations does not recommend it as loading a .puf file this way will lock Toolbox until the .puf is finished loading to the device. Instead, we recommend to closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool. This allows you to open multiple instances of the Package Update Tool and load .puf files to multiple devices at once.
256 +The Package Update Tool is a very convenient way of [[performing firmware updates>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] for networked devices and [[loading the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] to processors.
256 256  
257 -Please see our other pages on [[firmware updates>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] and [[loading the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] for more detailed information on how to use the Package Update Tool.
258 +While the Package Update Tool can be opened from within Toolbox, Chief Integrations does not recommend it as doing so will lock Toolbox until the .puf is finished loading to the device. Instead, we recommend to closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool in a separate window. This allows you to open multiple instances of the Package Update Tool and load .puf files to multiple devices at once. **Exercise caution when updating firmware for multiple devices simultaneously,** as some devices will reboot as part of the update process which may disrupt connection to downstream devices.
258 258  
260 +* Locate the firmware or ShowRunner™ .puf file in Windows Explorer
261 +* Double-click the .puf file to open the Package Update Tool
262 +[[image:put1.png||height="386" width="416"]]
263 +* Use the Address Book or the Pencil icon to connect to your processor and wait for it to connect
264 +* Verify that the correct .puf and target device are selected
265 +** Verify the information under "Package Info" matches what is expected for the desired firmware, and re-select the .puf using the "Select..." button if the information is incorrect
266 +** Verify that the information under "Target" matches the device to be updated, and re-select the device using the Address Book or Pencil icon if it is incorrect
267 +[[image:put2.png||height="365" width="393"]]
268 +* Once you have verified all the information is correct and the Package Update Tool has run its check to see that the firmware is compatible with the device, click the "Update" button to begin the update
269 +[[image:put3.png||height="340" width="366"]]
270 +* The Package Update Tool will notify you of when it is safe to close, but it is recommended to stay connected if possible in order to verify that the firmware update has been completed successfully
271 +[[image:put4.png||height="336" width="362"]]
272 +
259 259  = Miscellaneous Tips =
260 260  
261 261  == VPT COM Server ==
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