Changes for page Toolbox Basics

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From version 51.1
edited by Alexander Mott
on 2023/12/13 20:49
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on 2023/12/14 22:31
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Summary

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36 36  
37 37  These elements have various functions:
38 38  
39 -1. Address Book Menu - Used to view and edit the current address book, or to change the active Address Book to a different Address Book
39 +1. Address Book Menu - Used to view and edit the current address book, or to change the active Address Book to a different Address Book. See [[Troubleshooting a Failed Connection>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HExporttoAddressBook"]] below for information about creating an Address Book
40 40  1. Known Device Dropdown - This drop down menu can also be used to connect to devices in the current Address Book. If the currently connected device is in the Address Book, it's name in the Address Book will be displayed here
41 41  1. Manual Connection Menu - This menu is used to manually connect to a device that is not in the current Address Book. It can be used regardless of the connection type or device being connected to:
42 42  1*. [[image:1663625644870-585.png]]
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149 149  
150 150  = Basic Tool Usage =
151 151  
152 -Crestron Toolbox has many tools that are essential for starting up or troubleshooting any ShowRunnerCLC™ installation. The tools covered here are the most commonly used,
152 +Crestron Toolbox has many tools that are essential for starting up or troubleshooting any ShowRunnerCLC™ installation. The tools covered here are the most commonly used in commercial lighting contexts, but it should be noted that this list is by no means exhaustive. If you have many Tool windows open at once in Toolbox, or if you have only a few Tools open but the window is maximized, then the Window dropdown menu at the top of Toolbox will be useful for navigating the open tools. The Window dropdown has options for cascading/tiling all open tools, as well as a list of open windows to allow easily switching between them:
153 +[[image:window.png]]
153 153  
154 154  == Device Discovery Tool ==
155 155  
156 -Crestron's Device Discovery Tool is used to "discover" any Crestron devices which are connected to your laptop. The most useful feature of the Device Discovery Tool is the ability to export all discovered devices to either a "Device Summary" text file or an Address Book. Discovered devices are listed in a scrollable list on the left side of the menu, and double clicking a discovered device will bring up additional configuration options on the right side. Below is an overview of the Device Discovery Tool UI:
157 +Crestron's Device Discovery Tool [[image:1663622362685-655.png]] is used to "discover" any Crestron devices which are connected to your laptop. The most useful feature of the Device Discovery Tool is the ability to export all discovered devices to either a "Device Summary" text file or an Address Book. Discovered devices are listed in a scrollable list on the left side of the menu, and double clicking a discovered device will bring up additional configuration options on the right side. Below is an overview of the Device Discovery Tool UI:
157 157  
158 158  [[image:device discovery tool numbered.png]]
159 159  
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168 168  
169 169  === Export to Address Book ===
170 170  
171 -Address Books provide a convenient way to easily connect to different devices without memorizing all the different IP addresses and credentials for devices on your network. When an Address Book has been created for a job, you are able to connect to specific devices using the dropdown menu on the lower left of the tool instead of manually inputting the IP address or hostname using the Pencil menu. Note that when exporting devices to the Address Book, it is possible to add devices by either Hostname or by IP Address, and if the device settings are modified then it may be necessary to update your Address Book or create a new one.
172 +Address Books [[image:1702589379487-339.png]] provide a convenient way to easily connect to different devices without memorizing all the different IP addresses and credentials for devices on your network. When an Address Book has been created for a job, you are able to connect to specific devices using the dropdown menu on the lower left of the tool instead of manually inputting the IP address or hostname using the Pencil menu. Note that when exporting devices to the Address Book, it is possible to add devices by either Hostname or by IP Address, and if the device settings are modified then it may be necessary to update your Address Book or create a new one.
172 172  
173 173  To create an Address Book in Toolbox:
174 174  
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182 182  1*. If this button says "Address Book", then Toolbox needs to be updated
183 183  1*. Ensure that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered out
184 184  1. Select how you would like devices to be saved:
185 -1*. Hostname
186 -1*. IP Address
186 +1*. Hostname - Recommended for jobs with DHCP servers, though it should be noted that the Address Book must be updated if device hostnames are changed; entries are named with the device hostname by default
187 +1*. IP Address - Recommended for jobs with static IP addresses only; entries are named the form "[hostname]_ip" by default
187 187  [[image:export.png]]
188 188  1. Click the "New Address Book" button to create a new Address Book with these device
189 -1*. If you want to add newly discovered devices to your current Address Book, click the "Current Address Book" button. Devices with the same name and connection method will be overwritten, while devices with new names will be added
190 +1*. Click the "Current Address Book" button to add devices to the currently active Address Book; note that if an Address Book has just been created but not has not yet been made the active address book, then devices will not be added to that Address Book (more likely they will be added to the "Default" address book instead)
191 +1*. Devices with the same name and connection method will be overwritten, while devices with new names will be added
190 190  
191 191  Once a new Address Book has been created, it must be manually selected and made the current Address Book before the new devices will appear in the connection dropdown menu
192 192  
193 193  1. Open any tool and click the Address Book Menu button on the lower left, or open the Address Book dialog directly from the Tools > Manage Address Book...
196 +[[image:addr.png||height="444" width="627"]]
194 194  1. The currently selected address book is displayed in the "Current Address Book" field, and recently opened Address Books are available in the dropdown menu
195 195  1. To open an Address Book that has never been open or has not recently been opened, click "Open / New..." and locate the Address Book
196 196  1*. By default, newly created Address Books are saved to your "Documents\Crestron\Toolbox\AddressBook\" folder
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227 227  Below is an example of a Device Summary for a fully-configured Zūm Wired job:
228 228  
229 229  * DeviceSummary.txt:
230 -[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487020590-542.png?rev=1.1||alt="1655487020590-542.png"]]
233 +[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487020590-542.png?rev=1.1||alt="1655487020590-542.png" height="201" width="912"]]
231 231  * DeviceSummary.csv:
232 -[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487132138-904.png?rev=1.1||alt="1655487132138-904.png"]]
235 +[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487132138-904.png?rev=1.1||alt="1655487132138-904.png" height="289" width="752"]]
233 233  
234 234  (% class="box warningmessage" %)
235 235  (((
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236 236  This section is under construction: please check back at a later date for more information
237 237  )))
238 238  
239 -=== Text Console ===
242 +== Text Console ==
240 240  
244 +Text Console [[image:1663622220065-810.png]] is one of the most important tools in the Crestron Toolbox. Whenever the Chief Integrations' ShowRunnerCLC™ Startup Guide mentions "sending console commands," the Text Console is the tool that is required.
245 +
241 241  == File Manager ==
242 242  
248 +File Manager [[image:1663622340028-319.png]] is an essential tool for transferring files to and from the processor. While the ShowRunnerCLC™ license and configuration files can be loaded through the ShowRunnerHUB™ Web UI, it is still sometimes necessary to use the File Manager tool in certain circumstances (e.g., an Ethernet connection to the device cannot be established or for transferring files that aren't supported through the Web UI, such as custom ShowRunner™ extensions).
249 +
243 243  == Network Device Tree View ==
244 244  
245 -See our [[device addressing>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Addressing Devices from Toolbox.WebHome||anchor="HNetworkDeviceTreeView"]] page for more specific information on how to use the Network Device Tree View for device addressing purposes.
252 +Network Device Tree View [[image:1663622313939-259.png]] is a useful tool for [[device addressing>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Addressing Devices from Toolbox.WebHome||anchor="HNetworkDeviceTreeView"]].
246 246  
247 247  == Script Manager ==
248 248  
249 -= Miscellaneous =
256 +Load Scripts are .txt files that allow you to automate certain tasks by connecting to a device and executing a predetermined sequence of commands, and the Script Manager [[image:1663622272369-417.png]] is where Load Scripts can be opened and executed.
250 250  
258 +== Package Update Tool ==
259 +
260 +The Package Update Tool [[image:1663622297411-164.png]] is a very convenient way of [[performing firmware updates>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome||anchor="HPackageUpdateTool28.puf29"]] for networked devices and [[loading the ShowRunnerCLC™ program>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] to processors.
261 +
262 +While the Package Update Tool can be opened from within Toolbox, Chief Integrations does not recommend it as doing so will lock Toolbox until the .puf is finished loading to the device. Instead, we recommend to closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool in a separate window. This allows you to open multiple instances of the Package Update Tool and load .puf files to multiple devices at once. **Exercise caution when updating firmware for multiple devices simultaneously,** as some devices will reboot as part of the update process which may disrupt connection to downstream devices.
263 +
264 +* Locate the firmware or ShowRunner™ .puf file in Windows Explorer
265 +* Double-click the .puf file to open the Package Update Tool
266 +[[image:put1.png||height="386" width="416"]]
267 +* Use the Address Book or the Pencil icon to connect to your processor and wait for it to connect
268 +* Verify that the correct .puf and target device are selected
269 +** Verify the information under "Package Info" matches what is expected for the desired firmware, and re-select the .puf using the "Select..." button if the information is incorrect
270 +** Verify that the information under "Target" matches the device to be updated, and re-select the device using the Address Book or Pencil icon if it is incorrect
271 +[[image:put2.png||height="365" width="393"]]
272 +* Once you have verified all the information is correct and the Package Update Tool has run its check to see that the firmware is compatible with the device, click the "Update" button to begin the update
273 +[[image:put3.png||height="340" width="366"]]
274 +* The Package Update Tool will notify you of when it is safe to close, but it is recommended to stay connected if possible in order to verify that the firmware update has been completed successfully
275 +[[image:put4.png||height="336" width="362"]]
276 +
277 += Miscellaneous Tips =
278 +
251 251  == VPT COM Server ==
252 252  
253 253  Whenever Toolbox is open, Toolbox also starts a separate process called the Crestron Toolbox VPT COM server. This process appears in the system tray with the following icon when active: [[image:1663630447432-699.png]]
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