Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/03/19 21:00
From version 50.4
edited by Alexander Mott
on 2023/12/13 20:15
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To version 46.2
edited by Alexander Mott
on 2023/12/12 22:27
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Summary

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37 37  These elements have various functions:
38 38  
39 39  1. Address Book Menu - Used to view and edit the current address book, or to change the active Address Book to a different Address Book
40 -1. Known Device Dropdown - This drop down menu can also be used to connect to devices in the current Address Book. If the currently connected device is in the Address Book, it's name in the Address Book will be displayed here
40 +1. Current Connected Device - If the currently connected device is in the Address Book, it's name in the Address Book will be displayed here. This drop down menu can also be used to connect to a different device within the current Address Book
41 41  1. Manual Connection Menu - This menu is used to manually connect to a device that is not in the current Address Book. It can be used regardless of the connection type or device being connected to:
42 42  1*. [[image:1663625644870-585.png]]
43 43  1. Quick Function Menu (keyboard shortcut: ALT+F) - menu containing a few useful functions
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123 123  
124 124  == Troubleshooting a Failed Connection ==
125 125  
126 -Sometimes, a connection attempt will fail and you will need to do some troubleshooting to figure out why exactly the connection could not be established. Toolbox will give different error messages, though sometimes it can be helpful to attempt to connect with another software such as PuTTY just in case the error message is more informative from the alternate software.
127 -
128 128  "Device refused to identify"
129 129  
130 130  * This message typically means that the device is not online or could not be connected to
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149 149  
150 150  = Basic Tool Usage =
151 151  
150 +(% class="box warningmessage" %)
151 +(((
152 +This section is under construction: please check back at alater date for more information on using tools in Toolbox
153 +)))
154 +
152 152  == Device Discovery Tool ==
153 153  
154 154  Crestron's Device Discovery Tool is used to "discover" any Crestron devices which are connected to your laptop. The most useful feature of the Device Discovery Tool is the ability to export all discovered devices to either a "Device Summary" text file or an Address Book. Discovered devices are listed in a scrollable list on the left side of the menu, and double clicking a discovered device will bring up additional configuration options on the right side. Below is an overview of the Device Discovery Tool UI:
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164 164  1. Discover Devices button - press this to restart the discovery process
165 165  1. Export... button - use this button to export discovered devices to either a Device Summary or Address Book (covered in more detail below)
166 166  
167 -=== Export to Address Book ===
168 -
169 -Address Books provide a convenient way to easily connect to different devices without memorizing all the different IP addresses and credentials for devices on your network. When an Address Book has been created for a job, you are able to connect to specific devices using the dropdown menu on the lower left of the tool instead of manually inputting the IP address or hostname using the Pencil menu. Note that when exporting devices to the Address Book, it is possible to add devices by either Hostname or by IP Address, and if the device settings are modified then it may be necessary to update your Address Book or create a new one.
170 -
171 -To create an Address Book in Toolbox:
172 -
173 -1. Connect to the lighting network and open Device Discovery Tool in Toolbox
174 -1. The Device Discovery tool will automatically report how many Ethernet devices have been discovered
175 -1. Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
176 -1*. Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
177 -1*. If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network
178 -1*. If some devices are missing and you are not filtering the results, then there may be an issue with your DHCP server settings or the network wiring
179 -1. Click the "Export..." button below the list of discovered devices
180 -1*. If this button says "Address Book", then Toolbox needs to be updated
181 -1*. Ensure that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered ou
182 -1. Select how you would like devices to be saved:
183 -1*. asdf
184 -1*. asdfre that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered out(((
185 -[[image:export.png]]
186 -)))
187 -1. (((
188 -asdf
189 -)))
190 -
191 -To edit a previously created Address Book:
192 -
193 -1.
194 -
195 195  === Export to Device Summary ===
196 196  
197 197  The Device Summary is an important documentation tool provided by Crestron. It is a .txt file containing a comma-separated-values of all networked devices, and is useful to capture which devices are online, what their current IP and hostname settings are, what version of firmware they are on, and their MAC address and serial number.
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203 203  1. Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
204 204  1*. Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
205 205  1*. If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network
206 -1*. If some devices are missing and you are not filtering the results, then there may be an issue with your DHCP server settings or the network wiring
181 +1*. If some devices are missing, there may be an issue with your DHCP server settings or the network wiring
207 207  1. Click the "Export..." button below the list of discovered devices
208 208  1*. If this button says "Address Book", then Toolbox needs to be updated
209 -1*. Ensure that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered out
210 210  1. Click the Write Device Summary button and save the Device Summary to your computer
211 211  1*. Though saved as a text file, the Device Summary is actually a table of comma separated values
212 212  1*. Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
213 -1**. Note that this .csv will have whitespace, so you may want to "clean" it using Excel's "=TRIM()" function if you intend to copy/paste it into the takeoff
187 +1**. Note that this .csv will have whitespace, so it may be beneficial to "clean" it using Excel's "=TRIM()" function
214 214  
215 215  Below is an example of a Device Summary for a fully-configured Zūm Wired job:
216 216  
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219 219  * DeviceSummary.csv:
220 220  [[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487132138-904.png?rev=1.1||alt="1655487132138-904.png"]]
221 221  
196 +=== Export to Address Book ===
197 +
222 222  (% class="box warningmessage" %)
223 223  (((
224 -This section is under construction: please check back at a later date for more information
200 +This section is under construction: please check back at a later date for more information on using the Address Book
225 225  )))
226 226  
227 -=== Text Console ===
203 +Address Books are useful ways of managing multiple jobs that each have many devices.
228 228  
229 -== File Manager ==
205 +Note that when exporting devices to the Address Book, it is possible to add devices by either Hostname or by IP Address. On systems with a DHCP server, it is recommended to add devices by Hostname, but only after the final hostnames have been set for all devices.
230 230  
231 -== Network Device Tree View ==
207 +== Text Console ==
232 232  
233 -See our [[device addressing>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Addressing Devices from Toolbox.WebHome||anchor="HNetworkDeviceTreeView"]] page for more specific information on how to use the Network Device Tree View for device addressing purposes.
209 +== File Manager ==
234 234  
235 235  == Script Manager ==
236 236  
213 +== Network Device Tree View ==
214 +
237 237  = Miscellaneous =
238 238  
239 239  == VPT COM Server ==
export.png
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1 -XWiki.alexander\.mott@chiefintegrations\.com
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