Changes for page Toolbox Basics

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139	139	=== Export to Device Summary ===
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141		-The Device Summary is an important documentation tool provided by Crestron. It is a .txt file containing a comma-separated-values
	141	+The Device Summary is an important documentation tool provided by Crestron. It is a .txt file containing a comma-separated-values of all networked devices, and is useful to capture which devices are online, what their current IP and hostname settings are, what version of firmware they are on, and their MAC address and serial number.
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	143	+To generate a Device Summary in Toolbox:
	144	+
	145	+1. Connect to the lighting network and open Device Discovery Tool in Toolbox
	146	+1. The Device Discovery tool will automatically report how many Ethernet devices have been discovered
	147	+1. Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
	148	+1*. Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
	149	+1*. If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network
	150	+1*. If some devices are missing, there may be an issue with your DHCP server settings or the network wiring
	151	+1. Click the "Export..." button below the list of discovered devices
	152	+1*. If this button says "Address Book", then Toolbox needs to be updated
	153	+1. Click the Write Device Summary button and save the Device Summary to your computer
	154	+1*. Though saved as a text file, the Device Summary is actually a table of comma separated values
	155	+1*. Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
	156	+
	157	+Below is an example of a Device Summary for a fully-configured Zūm Wired job:
	158	+
	159	+* DeviceSummary.txt:
	160	+[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487020590-542.png?rev=1.1||alt="1655487020590-542.png"]]
	161	+* DeviceSummary.csv:
	162	+[[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487132138-904.png?rev=1.1||alt="1655487132138-904.png"]]
	163	+
143	143	=== Export to Address Book ===
144	144
145	145	Address Books are useful ways of managing multiple jobs that each have many devices.
146	146
	168	+Note that when exporting devices to the Address Book, it is possible to add devices by either
	169	+
147	147	== Troubleshooting a Failed Connection ==
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149		-"Device refused to identify" (also happens if too many login attempts are made with the wrong username/password)
	172	+"Device refused to identify"
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	174	+* This message typically means that the device is not online or could not be connected to
	175	+* This message will also occur if too many login attempts are made with the incorrect username/password. When this happens, you either need to wait until your IP address is no longer blocked or change your IP address and attempt to login again.
	176	+
151	151	"Device not found in database"
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	179	+* This message typically means that the version of your device database is out of date and the device being connected to is not in it. Use Crestron's MasterInstaller tool to ensure all Crestron components are up-to-date
	180	+
153	153	= Basic Tool Usage =
154	154
155	155	== Text Console ==