Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/03/19 21:00
From version 32.1
edited by Alexander Mott
on 2023/03/28 14:19
Change comment: Uploaded new attachment "device discovery tool.png", version {1}
To version 29.1
edited by Alexander Mott
on 2023/02/08 22:10
Change comment: There is no comment for this version

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134 134  
135 135  == Text Console ==
136 136  
137 -== File Manager ==
138 -
139 139  == Network Device Tree View ==
140 140  
141 141  = Toolbox Quirks =
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156 156  1*. If the VptCOMServer process is still running after Toolbox has closed, select it in Task Manager and press End Process to stop it
157 157  1. Once VptCOMServer is stopped, open Toolbox and see if your issues have been resolved
158 158  
159 -== Alternatives to Specific Toolbox Tools ==
157 +== Text Console Alternatives ==
160 160  
161 -Sometimes it is necessary to connect to a Crestron device for troubleshooting using a computer that either does not or cannot have Toolbox installed on it. In these instances, third-party software can be used to replace some of the Tools in Toolbox in order to allow immediate troubleshooting of the lighting control system.
159 +[[PuTTY>>https://www.putty.org/]] is a free and open-source Telnet and SSH client/terminal emulator which is capable of connecting to Crestron devices over TCP/IP.
162 162  
163 -The Text Console tool can be substituted with [[PuTTY>>https://www.putty.org/]], a free and open-source Telnet and SSH client/terminal emulator. [[SecureCRT>>https://www.vandyke.com/products/securecrt/]] is another option with some more capability than PuTTY, but note that it is a paid software which requires a license to use. The File Management tool can be substituted with [[WinSCP>>https://winscp.net/eng/index.php]], [[FileZilla>>https://filezilla-project.org/]], or [[CyberDuck>>https://cyberduck.io/]]. These are all free FTP/SFTP clients that do not require any license to use.
161 +[[SecureCRT>>https://www.vandyke.com/products/securecrt/]] is a paid terminal emulator that is also a good alternative to Text Console.
164 164  
165 -Note that any Text Console or File Management alternatives are only suitable when connecting to Crestron devices over TCP/IP (Ethernet). When connecting to a Crestron device using these third-party programs, use port 22. Connecting to Crestron devices over USB is only possible using Toolbox because these devices do not use a standard communications protocol for USB communications.
163 +Note that any Text Console alternatives are only suitable when connecting to Crestron devices over TCP/IP (Ethernet). Connecting to Crestron devices over USB is only possible using Toolbox because these devices do not use a standard communications protocol for USB communications.
164 +
165 +== File Management Alternatives ==
166 +
167 +[[WinSCP>>https://winscp.net/eng/index.php]], [[FileZilla>>https://filezilla-project.org/]], and [[CyberDuck>>https://cyberduck.io/]] are all free FTP/SFTP clients that can be used in place of Crestron's File Management tool. When using these programs to connect to a Crestron device for file transfer, connect to port 22.
168 +
169 +== Package Update Tool Alternatives ==
device discovery tool.png
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1 -XWiki.alexander\.mott@chiefintegrations\.com
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