Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/03/19 21:00
From version 27.1
edited by Alexander Mott
on 2022/10/10 22:08
Change comment: There is no comment for this version
To version 26.7
edited by Alexander Mott
on 2022/10/10 22:02
Change comment: (Autosaved)

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74 74  
75 75  Plugging in to the lighting network and connecting to devices via Ethernet is the most useful way to connect to lighting control hardware. When your laptop is connected to the lighting network, you are able to connect to any device that is on the network, as well as connect to multiple devices simultaneously. Unlike with a USB connection, connecting to a device via Ethernet does not require physical proximity to the device. Wireless connection to the lighting network is possible if the lighting network has properly configured a wireless router on it.
76 76  
77 -To connect to a device via Ethernet, your laptop must first be connected to the lighting network.
77 +To connect to a device via Ethernet, your laptop must first be connected
78 78  
79 -To connect to the lighting network:
80 -
81 -1. Identify an open where you are able to plug in to the lighting network
82 -1*. Many Crestron processor and HUB panels will have one or more CEN-SW-POE-5 or CEN-SWPOE-16 ethernet switches. Any open port on these Ethernet switches should be able to be used to connect a laptop to the network.
83 -1*. Laptops do not require power over Ethernet, so it is acceptable to use the "Uplink" port if necessary.
84 -1*. If the lighting network is on the building LAN, then you may need to reach out to the building's IT department for instructions on how to access the lighting network or VLAN.
85 -1. Use a Cat 5a or Cat 6 cable to connect your laptop to the lighting network at an open port
86 -1*. Most newer laptops will require some sort of adapter in order to connect to a Cat 5a/6 cable
87 -1. Configure your laptop's network settings to be compatible with the lighting network:
88 -11. Navigate to Control Panel>Network and Internet>Network Connections
89 -11. Locate the network adapter that is connected to the lighting network
90 -11. Right click the network adapter and click "Properties"
91 -11. In the Networking tab of the adapter Properties menu, select "Internet Protocol Version 4 (TCP/IPv4)" from the list
92 -11. Click the "Properties" button
93 -11*. If the lighting network uses static IP addresses:
94 -11*1. Click "Use the following IP address:"
95 -11*1. For the IP Address, give your laptop an address that is in the range of the lighting devices but that does not conflict with any addresses on the network
96 -11*1. For the Subnet mask, give your laptop the same subnet mask as the lighting devices
97 -11*1. The Default gateway can be left blank
98 -11*1. Once all settings have been configured, press "OK" to close the IP configuration dialog
99 -11*1*. E.g., if there is a lighting network with a processor at 10.0.0.10, a DIN-CENCN-2 at 10.0.0.11, and a TSW at 10.0.0.12 and all devices have a subnet mask of 255.255.255.0, then your laptop can have any address in the range 10.0.0.2 through 10.0.0.9 or 10.0.0.13 through 10.0.0.254, since these addresses are all in the subnetwork range and are not being used by other devices.
100 -11*1. Press "OK" again to close the Ethernet Properties dialog
101 -11*. If the lighting network has a DHCP server (such as a CP4N control subnet):
102 -11*1. Use the "Obtain an IP address automatically" option
103 -11*1. Press "OK" to close the IP Configuration dialog
104 -11*1. Press "OK" again to close the Ethernet Properties dialog
105 -11*1. Your laptop will automatically be assigned an IP address in the correct range by the DHCP server on the network.
106 -11*1*. You can verify this by opening the Windows Command Line tool and running "ipconfig" command to view your current adapter settings
107 -1. Open Toolbox and then open the desired tool
108 -1. Connect to the device:
109 -1*. If you have created an address book, then select the device from the drop down menu
110 -1*. If you have not created an address book, then you should click the Pencil Icon to open the Manual Connection Menu:
111 -1*1. Leave the connection type as "TCP"
112 -1*1. Type in the IP address of the device you wish to connect to
113 -1*1. Generally, the "Auto Detect" box should be left at "Auto Detect", though if you know what type of connection you need then you can manually change it
114 -1*1. Leave Model, Hostname, and Serial fields blank
115 -1*1. If the device has authentication enabled, expand the Advanced options and input the username and password
116 -1*1. Click "OK"
117 -1. The current connection status field should change from "Unknown" to "Connecting"
118 -1. After a brief period, the connection status field should change from "Connecting" to "Connected"
119 -1*. Some devices may take longer than others to connect
120 -1*. If the device has just recently powered up, it may take a few minutes to completely wake up before it can be connected to
121 -1*. If you have issues connecting, see [[Troubleshooting a Failed Connection>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HTroubleshootingaFailedConnection"]] below
122 -
123 123  == Device Discovery Tool and Address Book ==
124 124  
125 -Address Books are useful ways of managing multiple jobs that each have many devices.
126 -
127 127  == Troubleshooting a Failed Connection ==
128 128  
129 -"Device refused to identify" (also happens if too many login attempts are made with the wrong username/password)
83 +"Device refused to identify"
130 130  
131 131  "Device not found in database"
132 132