Changes for page Toolbox Basics
Last modified by Alexander Mott on 2024/12/02 18:48
To version 28.1
edited by Alexander Mott
on 2023/02/08 22:08
on 2023/02/08 22:08
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... ... @@ -74,13 +74,59 @@ 74 74 75 75 Plugging in to the lighting network and connecting to devices via Ethernet is the most useful way to connect to lighting control hardware. When your laptop is connected to the lighting network, you are able to connect to any device that is on the network, as well as connect to multiple devices simultaneously. Unlike with a USB connection, connecting to a device via Ethernet does not require physical proximity to the device. Wireless connection to the lighting network is possible if the lighting network has properly configured a wireless router on it. 76 76 77 -To connect to a device via Ethernet, your laptop must first be connected 77 +To connect to a device via Ethernet, your laptop must first be connected to the lighting network. 78 78 79 +To connect to the lighting network: 80 + 81 +1. Identify an open where you are able to plug in to the lighting network 82 +1*. Many Crestron processor and HUB panels will have one or more CEN-SW-POE-5 or CEN-SWPOE-16 ethernet switches. Any open port on these Ethernet switches should be able to be used to connect a laptop to the network. 83 +1*. Laptops do not require power over Ethernet, so it is acceptable to use the "Uplink" port if necessary. 84 +1*. If the lighting network is on the building LAN, then you may need to reach out to the building's IT department for instructions on how to access the lighting network or VLAN. 85 +1. Use a Cat 5a or Cat 6 cable to connect your laptop to the lighting network at an open port 86 +1*. Most newer laptops will require some sort of adapter in order to connect to a Cat 5a/6 cable 87 +1. Configure your laptop's network settings to be compatible with the lighting network: 88 +11. Navigate to Control Panel>Network and Internet>Network Connections 89 +11. Locate the network adapter that is connected to the lighting network 90 +11. Right click the network adapter and click "Properties" 91 +11. In the Networking tab of the adapter Properties menu, select "Internet Protocol Version 4 (TCP/IPv4)" from the list 92 +11. Click the "Properties" button 93 +11*. If the lighting network uses static IP addresses: 94 +11*1. Click "Use the following IP address:" 95 +11*1. For the IP Address, give your laptop an address that is in the range of the lighting devices but that does not conflict with any addresses on the network 96 +11*1. For the Subnet mask, give your laptop the same subnet mask as the lighting devices 97 +11*1. The Default gateway can be left blank 98 +11*1. Once all settings have been configured, press "OK" to close the IP configuration dialog 99 +11*1*. E.g., if there is a lighting network with a processor at 10.0.0.10, a DIN-CENCN-2 at 10.0.0.11, and a TSW at 10.0.0.12 and all devices have a subnet mask of 255.255.255.0, then your laptop can have any address in the range 10.0.0.2 through 10.0.0.9 or 10.0.0.13 through 10.0.0.254, since these addresses are all in the subnetwork range and are not being used by other devices. 100 +11*1. Press "OK" again to close the Ethernet Properties dialog 101 +11*. If the lighting network has a DHCP server (such as a CP4N control subnet): 102 +11*1. Use the "Obtain an IP address automatically" option 103 +11*1. Press "OK" to close the IP Configuration dialog 104 +11*1. Press "OK" again to close the Ethernet Properties dialog 105 +11*1. Your laptop will automatically be assigned an IP address in the correct range by the DHCP server on the network. 106 +11*1*. You can verify this by opening the Windows Command Line tool and running "ipconfig" command to view your current adapter settings 107 +1. Open Toolbox and then open the desired tool 108 +1. Connect to the device: 109 +1*. If you have created an address book, then select the device from the drop down menu 110 +1*. If you have not created an address book, then you should click the Pencil Icon to open the Manual Connection Menu: 111 +1*1. Leave the connection type as "TCP" 112 +1*1. Type in the IP address of the device you wish to connect to 113 +1*1. Generally, the "Auto Detect" box should be left at "Auto Detect", though if you know what type of connection you need then you can manually change it 114 +1*1. Leave Model, Hostname, and Serial fields blank 115 +1*1. If the device has authentication enabled, expand the Advanced options and input the username and password 116 +1*1. Click "OK" 117 +1. The current connection status field should change from "Unknown" to "Connecting" 118 +1. After a brief period, the connection status field should change from "Connecting" to "Connected" 119 +1*. Some devices may take longer than others to connect 120 +1*. If the device has just recently powered up, it may take a few minutes to completely wake up before it can be connected to 121 +1*. If you have issues connecting, see [[Troubleshooting a Failed Connection>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HTroubleshootingaFailedConnection"]] below 122 + 79 79 == Device Discovery Tool and Address Book == 80 80 125 +Address Books are useful ways of managing multiple jobs that each have many devices. 126 + 81 81 == Troubleshooting a Failed Connection == 82 82 83 -"Device refused to identify" 129 +"Device refused to identify" (also happens if too many login attempts are made with the wrong username/password) 84 84 85 85 "Device not found in database" 86 86 ... ... @@ -110,6 +110,12 @@ 110 110 111 111 == Text Console Alternatives == 112 112 159 +[[PuTTY>>https://www.putty.org/]] is a free and open-source Telnet and SSH client/terminal emulator which is capable of connecting to Crestron devices over TCP/IP. 160 + 161 +[[SecureCRT>>https://www.vandyke.com/products/securecrt/]] is a paid terminal emulator that is also a good alternative to Text Console. 162 + 163 +Note that any Text Console alternatives are only suitable when connecting to Crestron devices over TCP/IP (Ethernet). Connecting to Crestron devices over USB is only possible using Toolbox because these devices do not use a standard communications protocol for USB communications. 164 + 113 113 == File Management Alternatives == 114 114 115 115 == Package Update Tool Alternatives ==