Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/12/02 18:48
From version 25.1
edited by Alexander Mott
on 2022/09/19 23:34
Change comment: Uploaded new attachment "1663630447432-699.png", version {1}
To version 26.3
edited by Alexander Mott
on 2022/10/10 21:42
Change comment: (Autosaved)

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72 72  
73 73  == Ethernet Connection ==
74 74  
75 +Plugging in to the lighting network and connecting to devices via Ethernet is the most useful way to connect to lighting control hardware. When your laptop is connected to the lighting network, you are able to connect to any device that is on the network, as well as connect to multiple devices simultaneously. Unlike with a USB connection, connecting to a device via Ethernet does not require physical proximity to the device. Wireless connection to the lighting network is possible if the lighting network has properly configured a wireless router on it.
76 +
77 +To connect to a device via Ethernet, your laptop must first be connected
78 +
75 75  == Device Discovery Tool and Address Book ==
76 76  
77 77  == Troubleshooting a Failed Connection ==
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92 92  
93 93  == VPT COM Server ==
94 94  
99 +Whenever Toolbox is open, Toolbox also starts a separate process called the Crestron Toolbox VPT COM server. This process appears in the system tray with the following icon when active: [[image:1663630447432-699.png]]
100 +
101 +Occasionally, something goes wrong with the VPT COM Server process which will prevent Toolbox from functioning correctly. To solve this problem, take the following steps:
102 +
103 +1. Close Crestron Toolbox
104 +1. Press CTRL+SHIFT+ESC to open Windows Task Manager
105 +1. Click the "More Details" button to see all processes
106 +1. Sort processes alphabetically and look for "VptCOMServer Module (32 bit)" under the "Background Processes" section
107 +1*. If you do not see the VptCOMServer process in Task Manager and the icon is not in the system tray, then it is not running
108 +1*. If the VptCOMServer process is still running after Toolbox has closed, select it in Task Manager and press End Process to stop it
109 +1. Once VptCOMServer is stopped, open Toolbox and see if your issues have been resolved
110 +
95 95  == Text Console Alternatives ==
96 96  
97 97  == File Management Alternatives ==