Changes for page Toolbox Basics

Last modified by Alexander Mott on 2024/12/02 18:48
From version 25.1
edited by Alexander Mott
on 2022/09/19 23:34
Change comment: Uploaded new attachment "1663630447432-699.png", version {1}
To version 26.1
edited by Alexander Mott
on 2022/09/19 23:49
Change comment: There is no comment for this version

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92 92  
93 93  == VPT COM Server ==
94 94  
95 +Whenever Toolbox is open, Toolbox also starts a separate process called the Crestron Toolbox VPT COM server. This process appears in the system tray with the following icon when active: [[image:1663630447432-699.png]]
96 +
97 +Occasionally, something goes wrong with the VPT COM Server process which will prevent Toolbox from functioning correctly. To solve this problem, take the following steps:
98 +
99 +1. Close Crestron Toolbox
100 +1. Press CTRL+SHIFT+ESC to open Windows Task Manager
101 +1. Click the "More Details" button to see all processes
102 +1. Sort processes alphabetically and look for "VptCOMServer Module (32 bit)" under the "Background Processes" section
103 +1*. If you do not see the VptCOMServer process in Task Manager and the icon is not in the system tray, then it is not running
104 +1*. If the VptCOMServer process is still running after Toolbox has closed, select it in Task Manager and press End Process to stop it
105 +1. Once VptCOMServer is stopped, open Toolbox and see if your issues have been resolved
106 +
95 95  == Text Console Alternatives ==
96 96  
97 97  == File Management Alternatives ==