Changes for page Addressing Devices from Toolbox
Last modified by Alexander Mott on 2023/12/19 00:37
From version 18.1
edited by Alexander Mott
on 2023/12/19 00:37
on 2023/12/19 00:37
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... ... @@ -2,16 +2,13 @@ 2 2 {{toc/}} 3 3 {{/box}} 4 4 5 -In ShowRunnerCLC™, all hardwareon the job isdefined in the configuration so that itcan be registered with the processor whenthe program starts. Once the program has been installed and all hardware is reporting online, the program still will not work unless the hardware has been addressed according to the config.5 +Introduction 6 6 7 -The hardware definitions in the configuration (which are reflected in the SRTakeoff) are based on the approved submittals provided by the Crestron Agent. If the as-built conditions do not match the submittals, then it is generally preferable to modify the installation (i.e. move Cresnet cables around, reconnect devices, etc.) so that the as-built conditions match the design as given in the submittals. If this cannot be accomplished, then the configuration may be modified to match the as-built conditions, though some restrictions still apply (e.g. the limit of 25 devices per Net on a DIN-CENCN-2 is a hard limit built into the hardware and there is no software workaround). 7 +* In ShowRunnerCLC™, the method by which a device is connected to the control processor is recorded in the configuration file and is relevant to whether or not the system will work. Relevant details include: 8 +** Specific host device (i.e. connected to the processor, connected to a specific DIN-CENCN-2, connected to a specific CEN-GWEXER, etc.) 9 +** Specific net of the host device (i.e. Net 1 or Net 2 of the DIN-CENCN-2) 10 +** Specific Connection ID or Network ID of the device 8 8 9 -Some the following is a non-exhaustive list of some of the details which require configuration changes to implement: 10 - 11 -* Specific host device (e.g. the specific DIN-CENCN-2, CEN-GWEXER, or processor that a device is connected to) 12 -* Specific net of the host device (e.g. whether a device is landed at Net 1 or Net 2 of a DIN-CENCN-2) 13 -* Specific Connection ID or Network ID of the device 14 - 15 15 = Network Device Tree View = 16 16 17 17 (% class="box warningmessage" %) ... ... @@ -30,57 +30,35 @@ 30 30 ** A new system where all devices are online but have not been re-addressed may look more like the following example, with a red exclamation point indicating duplicate Network IDs (all devices ship from the factory with the same Network ID, which inevitably leads to duplicate IDs on an uncommissioned system) 31 31 [[image:ndtv_all loops.png||height="503" width="404"]] 32 32 ** Other types of status indicator may include a black circle for "Invalid Network ID" or "Invalid/duplicate TSID or Serial Number" 33 -* To address an individual device , open the Change Network ID dialog by:30 +* To address an individual device: 34 34 ** Select the device so that it is highlighted and press the F2 key (you may need to hold down the "Fn" button on your laptop) 35 35 ** Right-click on an individual device and select "Change Network ID..." 36 -* With the Change Network ID dialog open, type the new hexadecimal Network ID for the device into the "New Value" field and click "OK"33 +* Type the new hexadecimal Network ID for the device into the "New Value" field and click "OK" 37 37 [[image:ndtv_change nid.png]] 38 -* After a few moments, the device should update its ID and the updated ID should be displayed 39 -** If the displayed ID is not updated and there is a message at the bottom of the tool which reads "Cannot set primary ID for [x] device" or there is a button reading "Errors", then there may be Cresnet/ZUMLINK wiring issues or some other issue specific to the individual device that could not be addressed 40 -** If the displayed ID is not updated but there is no error message, try refreshing the results by pressing F5, right-click "Refresh All", or closing and reopening the Network Device Tree View tool 35 +* After a few moments, the device should update its ID and diks 41 41 42 42 = Text Console = 43 43 44 -With the correct preparation, the Text Console can be a much faster way of addressing devices ascompared to Network Device Tree View sinceitispossible to rapidly address multiple devicesnear-simultaneously instead of being restricted to addressing one device at a time.Some caveats for addressing through Text Console are:39 +With the correct preparation, the Text Console can be a much faster way of addressing devices when compared to Network Device Tree View since you are able to rapidly address multiple devices instead of being restricted to addressing one device at a time. 45 45 46 -* You must know the TSID of the device to be addressed 47 -** This can be obtained through Network Device Tree View or by using the ##ppndiscover## command (this command returns all online devices listed with their model, Network ID, and TSID) 48 -** Devices which have a 1:1 correlation of serial number to TSID can also be converted using an Excel plugin or with the "Utility > Serial/TSID Conversion..." menu in Toolbox 49 -* Using Excel's CONCAT() function can be useful for automatically constructing the necessary console commands provided the Takeoff has been kept up-to-date with the TSID and required Network ID for each device 41 +Command for processor/no nets 50 50 51 - The commandrequiredforaddressing a devicevariesbythehost device you are connectedto:43 +Command for devices with nets (DIN-CENCN-2/ZUMNET) 52 52 53 -* For Cresnet devices without Nets (such as processors and GLPACs): 54 -** ##setcresnetidbyppn [CID] [TSID]## 55 -** [CID] is the network ID for the device as dictated in the Takeoff/configuration (hexadecimal value as low as 03 with a variable maximum value determined by host device) 56 -** [TSID] is the touch-settable ID of the device 57 -* For Cresnet/ZUMLINK devices with Nets (such as DIN-CENCN-2s and ZUMNET-JBOXs): 58 -** ##setcresnetidbyppn [NET] [CID] [TSID]## 59 -** [NET] is the net that the device is landed on (for DIN-CENCN-2s, this is either "1" or "2"; for ZUMNET-JBOXs this is always 1) 60 -** [CID] is the network ID for the device as dictated in the Takeoff/configuration (hexadecimal value as low as 03 with a variable maximum value determined by host device) 61 -** [TSID] is the touch-settable ID of the device 62 -* For RFID devices (such as CEN-GWEXERs): 63 -** ##setrfidbytsid [CID] [TSID]## 64 -** [CID] is the network ID for the device as dictated in the Takeoff/configuration 65 -** [TSID] is the touch-settable ID of the device 45 +Command for RFID 66 66 67 67 = Troubleshooting Tips and Tools = 68 68 69 -When addressing devices, there are a number of issues that can occur. The causes of these issues can vary wildly and troubleshooting them requires taking a methodical approach to narrowing potential causes of the issue. Below are some general tips for troubleshooting Cresnet, but is by no means exhaustive and learning to troubleshoot low-voltage data is a skill that can only really be developed through experience.49 +When addressing devices, there are a number of issues that can occur. The causes of these issues can 70 70 71 71 == General Troubleshooting Tips == 72 72 73 -* Verify cables are landed at the correct ports 74 -** As mentioned above, the specific Net is relevant for the program to function correctly 75 -** There are limits to the amount of power available, and arbitrarily moving where cables are landed may inadvertently result in overdrawing power on some of the ports and lead to issues 76 -* Isolate cables (plug in one at a time) to verify that only the expected devices are online 77 -* When isolating cables, it also becomes possible to check for loops in the Cresnet cabling by verifying that each Cresnet cable has unique devices online (i.e., that there are no devices that report online from two different cables) and that there are no cables which have 24V DC across the red and black wires when they are unplugged 53 +Verify correct connection point 78 78 79 - == DIN-CENCN-2 SpecificTips==55 +Isolate cables 80 80 81 - There are some uniqueconsolecommands andfeaturesavailable on DIN-CENCN-2s that provide additionalinformation aboutpotential Cresnet wiring issues:57 +Check for cabling loops 82 82 83 -* The ##cnettest## console command will provide information such as power fault, shorts between two of the 24/Y/Z/G wires, communication issues at specific devices, among others 84 -* Navigating to the DIN-CENCN-2 IP address in a web browser will bring up the web UI (default credentials are "admin" for both username and password), where you can view the power draw broken down by Net 59 +== Network Analyzer Tool == 85 85 86 -C ombiningthese additional diagnostictools with the basic troubleshooting technique ofsolatingcablescan provide additional insight intopotential wiring issues.61 +== DIN-CENCN-2 Specific Tips ==