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Installation Guide

Version 5.1 by Scott Kohlmann on 2021/12/14 22:34

Notes

Static IP or properly setup DHCP/DNS implementation required.

Auto-Assigned/Link-Local IP address range of 169.254.x.x not supported (Crestron xPanel issue)

ShowRunner is a continuously evolving product, please update to the latest firmware

ShowRunner Installation Tutorial:

https://www.youtube.com/watch?v=xuJ94cMCCa8

Licensing tutorial:

Note: Please use Chrome or Firefox to download the License from https://portal.chiefintegrations.com.  Edge and Internet Explorer do not work properly.

https://www.youtube.com/watch?v=H8CLZ7bp0eI

Processor Setup and Program Load (Per Processor)

  • Obtain the latest build of ShowRunner https://files.chiefintegrations.com/s/WHNzXrrZbB5jC3E
  • Set the processor’s IP Address per your network requirements
  • Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting hardware.
  • Double click the PUF to install ShowRunner (works best with Toolbox closed)
  • Select the PUF file again if needed, connect to the processor using the pencil, and select Recheck (This verifies the need to install the program, the XPanel UI, and the Crestron App UI)
  • Click Update when prompted to install ShowRunner
  • After loading, you can connect to the UI by navigating to the processor’s IP.  
    • 3-Series processors require authentication enabled or SSL self
    • If stuck on "Connecting to Processor" you will need to accept the certificate.
  • Showrunner™ will be loaded but a configuration and license are still needed.  Please proceed with the next section.

License and Configuration Deployment

  • Download the configuration file from the link provided by Chief Integrations
  • Obtain and download the license from https://portal.chiefintegrations.com
  • Navigate to the showrunner™ management page
  • Login to the showrunnerHUB™
    • 4-Series: The login created by the processor will work
    • 3-Series: Using Toolbox Text Console - type "sradmin [username] [name] administrators [password] 
  • Click Setup then File Management
  • MicrosoftTeams-image7c355557d0a3ae410e72498ee667de2df50226f3e3940c2df4b51bb7137e176b.png
    • Under “Upload New License File”
      • Leave restart unchecked after transfer
      • Select “Choose File” find the license file you downloaded from the portal
      • Select “Upload”
    • Under “Upload New Config File”
      • Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
      • Select “Upload”
      • Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
      • The program will restart
  • Wait about 45 seconds after loading the configuration for the program to restart completely

TSW Setup (Per Panel)

  • Set the TSW 770's IP Address per your network requirements (If using a panel other than TSW-770 you will need the CI_ShowRunner-UI_v3.xx PUF)
  • Connect the PUF (CI_ShowRunner_v3.xx) to the TSW to load the UI
    • Only add CI_ShowRunner-UI_v3.xx if using touch panel other than TSW-770.   
  • When finished, connect to the TSW with Text Console and type “addm 10 x.x.x.x” to link the panel to the processor (where x.x.x.x is the processor’s IP or hostname [DHCP/DNS])
    • You can also edit the IP table from Toolbox or the touchpanel’s setup screen.  IP-IDs 10 and 11 are reserved for TSWs by default.  If you have more than 2 touchpanels the additional IP-IDs will be provided.

GLPAC Setup

  • When GLPACs are deployed Chief Integrations will provide a load script that loads and configures the GLPAC hardware.  The script includes Chief Integrations chosen IP addresses unless otherwise requested.
  • Set the IP addresses on all GLPACs per your network requirements.  The script will need to be updated if IP Addresses are changed from Chief Integrations chosen IP Addresses.
  • Using Toolbox -> Script Manager, select the Scripting dropdown or right click and select “Load Script”.  Find the text file provided.
  • Provided the given IPs can be seen on the network, double or right clicking an entry will load the program and link the IP table, enabling control through ShowRunner
  • Say yes to the dialog warning the hardware does not match (if prompted), and yes to overwrite the IP table (if prompted)