SR-2U

Last modified by Scott Kohlmann on 2023/04/20 21:42

ShowRunnerCLC™ plus Configuration, Remote Deployment Support, and Troubleshooting Assistance

  • SR-2U is the most common service for upgrade projects for Crestron controls as documentation meeting the specifications for SR-1 are not available
    • ShowRunnerCLC™ certified Agents and techs order SR-2U even though certified for SR-1
    • Source documents are often:
      • Existing programming obtained from the processor
      • Bill of Materials obtained from Crestron or End-user
      • BOM pricing at the time of the original order is used for “controlled hardware” calculation
      • Changes to BOM to get a new accurate BOM
      • Original or Outdated documentation
    • Includes SR-2 services
    • Controlled hardware is calculated as described in SR-1U