Overview

Prior to 2021, it has been possible to access the ShowRunnerCLC™ XPanel (a virtual touch panel interface) by connecting a laptop or computer to the lighting network and navigating to http://(ProcessorIpAddress)/Core3XPanel.html from a Flash-enabled Web browser (where "(ProcessorIpAddress)" is replaced with the processor's IP Address).

After December 2020, Flash will no longer function, meaning that it will no longer be possible to access the XPanel in this way. (Note, ShowRunnerCLC™ Reports and Management will still be available.) Instead, the XPanel must be accessed using an alternate method depending on which version of ShowRunner is currently running on the processor.

The UI for this XPanel is the same as the old web XPanel UI and the UI on any TSW touch panels. See the Chief Integrations ShowRunnerCLC™ UI Guide for more information on how to use this interface.

Connect to the Lighting Network

As with accessing the XPanel through a Web browser, it is necessary to be connected to the lighting network. The method used and required IP settings for the computer will vary by location, however if it was possible to access the XPanel through a Web browser before, then it will be possible to access the XPanel using one of the methods described below.

Accessing the XPanel

ShowRunnerCLC™ Installations v3.00 and Newer

1. Navigate to https://(ProcessorIpAddress) in a Web browser (Chrome or Firefox recommended)
2. Login to the ShowRunnerCLC™ HUB user interface
3. Click on the ShowRunnerCLC™ icon in the upper right corner
4. Click the "Install" button to download the CrestronXPanelSetup installed
5. Once the download is finished, run the downloaded .exe or .air file to install the Crestron XPanel application (the filetype downloaded depends on whether your machine is a Windows or Mac)
6. After the XPanel software is installed, the XPanel can be accessed by clicking the "Launch - User Interface" button. It will open in a new window.

7. Steps 5 and 3 above only need to be performed the first time the XPanel is accessed from a computer through the ShowRunnerCLC™ landing page. Subsequent attempts to access the XPanel can be done by simply navigating to the ShowRunnerCLC™ landing page and clicking the "Launch - User Interface" button.

   

   The ShowRunnerCLC™ landing page also allows easy access to ShowRunnerCLC™ Reports and Management page by clicking the "Launch - ShowRunnerCLC™ Reporting and File Management" button. 

   

ShowRunnerCLC™ v2.201 was released December 17, 2020 and now includes a landing page when accessing the processor through a Web browser. 

Legacy installations of ShowRunnerCLC™ do not have the new ShowRunnerCLC™ landing page, and thus the XPanel installer will need to be downloaded and installed separately. Additionally, a .vtz file matching the version of ShowRunnerCLC™ that is installed will need to be extracted from the ShowRunnerCLC™ .puf file. 

Download the XPanel Installer

In order to open the .vtz file and access the XPanel, it is necessary to use the Crestron XPanel Installer.

Mac: https://www.crestron.com/MacOsXPanelDesktopInstaller

Windows: https://www.crestron.com/WindowsXPanelDesktopInstaller

Acquire the .vtz File

If Chief Integrations does the on-site commissioning a job, we will provide a direct download link to the correct version of the .vtz file necessary to access the XPanel. Otherwise, it is necessary to extract the necessary .vtz file from the ShowRunnerCLC™ .puf file. 

1. Log-in to the CI Customer Portal
2. Follow the link to the ShowRunnerCLC™ downloads pageDownload the version of ShowRunnerCLC™ that corresponds to the version running on the processor
   • Only the latest ShowRunnerCLC™ .puf is shown on this page. Older versions of ShowRunnerCLC™ are available in the Archives folder.
3. Once downloaded, use a file archiver such as winzip, winrar, or 7zip to open the CI_ShowRunner_v(X.XXX).puf file (change the .puf extension to .zip)
4. Once the .puf archive is opened, copy or extract the CI_ShowRunner_TSW-760.vtz file

Open the .vtz File

1. Open the CI_ShowRunner_TSW-760.vtz using the Crestron XPanel installer.
   • On Windows, this is accomplished by right-clicking the .vtz file, selecting "Open with...", and then selecting "CrestronXPanel installer.exe" from the list of programs.
2. Once open, navigate to Options>Host Settings
3. Under "Hostname/IP Address:" input the IP address for the lighting control processor
4. Under "Port:" input 41794
5. Under "IPID:" input 12
6. Once these settings have been input, press Connect

If all of these steps have been followed correctly, the flashing "CNX Connection Disconnected" error will disappear and the XPanel will be functioning.