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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 6.1
edited by Alexander Mott
on 2022/06/30 17:41
Change comment: Uploaded new attachment "FileZilla HUB4 NVRAM Permissions Change.mp4", version {1}
To version 25.1
edited by Alexander Mott
on 2023/05/11 15:11
Change comment: There is no comment for this version

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... ... @@ -9,6 +9,12 @@
9 9  (Once installed, running the "##ver##" command should report a FW version of 2.7100.00016 or greater.)
10 10  )))
11 11  
12 +{{box cssClass="floatinginfobox" title="**CONTENTS**"}}
13 +{{toc/}}
14 +{{/box}}
15 +
16 +(% class="row" %)
17 +(((
12 12  **Licensing tutorial:**
13 13  
14 14  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -15,7 +15,7 @@
15 15  
16 16  [[https:~~/~~/www.youtube.com/watch?v=H8CLZ7bp0eI>>url:https://www.youtube.com/watch?v=H8CLZ7bp0eI]]
17 17  
18 -=== IP Configuration and Console Commands ===
24 += IP Configuration and Console Commands =
19 19  
20 20  * Connect to the ZUM-HUB4 via USB and create an admin-level CWS user
21 21  ** Input the desired username and password into the dialog box. Save this login information, as it is not possible to recover if it is lost or forgotten
... ... @@ -32,8 +32,8 @@
32 32  **** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
33 33  **** Set default gateway: ##defr 0 **10.0.0.1**##
34 34  **** Set hostname: ##host HUB4-CPP##
35 -**** If ZUMNET-JBOXs will be connected via the LAN port, set secure gateway: ##securegateway default ##
36 -***** (Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices)
41 +**** If ZUMNET-JBOXs or other non-secure Crestron devices such as 3-Series EISC will be connected via the LAN port, set secure gateway: ##securegateway default ##
42 +***** Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices
37 37  **** Reboot the processor: ##reboot##
38 38  *** If connecting lighting hardware to the Control Subnet port, then you may optionally configure the Control Subnet. If manually configuring the control subnet, we recommend the following IP range as it won't conflict with corporate networks:
39 39  **** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox:
... ... @@ -49,37 +49,39 @@
49 49  ***1. Be on the building LAN
50 50  ***1*. The ZUM-HUB4 LAN should be configured with a static IP or DHCP reservation
51 51  ***1*. Building network must be configured to allow communication between ZUM-HUB4 and all lighting devices
52 -***1*. This requires: ##securegateway default##
58 +***1*. Run the command: ##securegateway default##
53 53  ***1. Be connected to the Control Subnet port
54 54  ***1*. Control Subnet must be configured correctly (see above)
55 55  ***1*. If lighting devices must be able to communicate with the building LAN, run the command: ##isolatenetworks off##
56 56  * Once IP settings are configured, there are additional commands that must be run:
57 57  ** Disable CWS Anticsrf feature (case sensitive): ##cwsanticsrf OFF##
58 -** Force waiting to start program: ##startprografterrouter on##
64 +** Force waiting to start program: ##startprogafterrouter on##
59 59  ** Reboot the processor: ##reboot##
60 60  
61 -=== Update NVRAM Folder Permissions ===
67 += Update NVRAM Folder Permissions =
62 62  
63 63  * Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
64 -** FileZilla instructions:
70 +** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]):
65 65  *** Connect to the processor at port 22
66 66  *** Locate the "nvram" folder
67 67  *** Right click the folder and select "Change File Attributes"
68 68  *** Change "Numeric Value" to 777
69 -*** Disconnect from the processor
75 +*** Disconnect from the processor in FileZilla
70 70  ** WinSCP instructions:
71 71  *** Connect to the processor at port 22
72 72  *** Locate the "nvram" folder
73 73  *** Right click the folder and select "Properties"
74 74  *** Change "Octal Value" to 2777
75 -*** Disconnect from the processor
81 +*** Disconnect from the processor WinSCP
76 76  
77 -=== Crestron License Generation ===
83 += Crestron License Generation =
78 78  
79 79  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
80 80  * Connect to the ZUM-HUB4 in Crestron Toolbox
81 81  ** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater
82 -** Navigate to Functions>License Management...>Add License
88 +** Open the Functions>License Management... window
89 +*** If "ZumHubProgramming" license is listed with "Expiration: Never", then the license has already been activated and this step is not necessary
90 +** Navigate to the Functions>License Management...>Add License tab
83 83  ** Open [[Crestron's SW-HUB4-PROG licensing form>>https://app.smartsheet.com/b/form/e06b27d442ba4e668e31ffdf5f6e6322]] in a web browser and generate the license key
84 84  *** The Customer Number and PO# must be provided by the Crestron Agent for the job
85 85  *** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
... ... @@ -87,8 +87,18 @@
87 87  ** Click the "Apply" button
88 88  * Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal
89 89  
90 -=== Accessing the showrunnerHUB™ Web UI ===
98 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HProgramLoad"/}}
91 91  
100 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HLicenseandConfigurationDeployment"/}}
101 +
102 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HSetSystemTime"/}}
103 +
104 += Accessing the showrunnerHUB™ Web UI =
105 +
92 92  Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
93 93  
94 -Instead, you must add "/cws/showrunner/app" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app>>https://100.64.0.1/cws/showrunner/app]])
108 +Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**
109 +
110 +ZUM-HUB4 Currently does NOT support XPANEL:
111 +The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
112 +)))