Skip to Content

Changes for page ZUM-HUB4 Processor Setup

Last modified by Alexander Mott on 2026/03/04 22:05
From version 53.1
edited by Alexander Mott
on 2026/03/04 20:09
Change comment: There is no comment for this version
To version 50.1
edited by Alexander Mott
on 2025/04/30 15:58
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,13 +2,8 @@
2 2  This page is for ZUM-HUB4 deployments. For other processors, see our [[normal processor setup page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome]].
3 3  {{/info}}
4 4  
5 -{{warning}}
6 -ZUM-HUB4 requires firmware version **2.8000.00009 or greater** for third party software to be loaded.
7 -Text console "**##ver##**" command gives current firmware version.
8 -{{/warning}}
9 -
10 10  {{error}}
11 -All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to [[factory reset>>https://docs.crestron.com/en-us/8559/Content/Topics/Reference/Restore-Factory-Defaults.htm]] the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
6 +All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
12 12  {{/error}}
13 13  
14 14  {{error}}
... ... @@ -16,11 +16,14 @@
16 16  {{/error}}
17 17  
18 18  {{error}}
19 -Per Crestron's ZUM-HUB4 firmware v3.009.0039 release notes, updating to PUF versions 3.009.0039 or newer require first updating to PUF version 3.008.054. Failure to do so will result in longer ##progreset## times (up to 10 minutes) as well as other potential issues such as keypads becoming unresponsive.
20 -
21 -The PUF firmware version is can be viewed using the ##**ver -all**## command (PUF firmware version is different than the version displayed with just the ##**ver**## command)
14 +Per Crestron's ZUM-HUB4 firmware v3.009.0039 release notes, updating to firmware versions 3.009.0039 or newer require first updating to 3.008.054. Failure to do so will result in longer ##progreset## times (up to 10 minutes) as well as other potential issues such as keypads becoming unresponsive.
22 22  {{/error}}
23 23  
17 +{{warning}}
18 +ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
19 +(Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
20 +{{/warning}}
21 +
24 24  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
25 25  {{toc/}}
26 26  {{/box}}