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Changes for page ZUM-HUB4 Processor Setup

Last modified by Alexander Mott on 2026/03/04 22:05
From version 52.2
edited by Alexander Mott
on 2026/03/04 20:07
Change comment: There is no comment for this version
To version 51.1
edited by Alexander Mott
on 2025/06/23 20:03
Change comment: There is no comment for this version

Summary

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3 3  {{/info}}
4 4  
5 5  {{error}}
6 -All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to [[factory reset>>https://docs.crestron.com/en-us/8559/Content/Topics/Reference/Restore-Factory-Defaults.htm]] the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
6 +All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
7 7  {{/error}}
8 8  
9 9  {{error}}
... ... @@ -17,8 +17,8 @@
17 17  {{/error}}
18 18  
19 19  {{warning}}
20 -ZUM-HUB4 requires firmware version **2.8000.00009 or greater** for third party software to be loaded.
21 -(Once installed, running the command should report a FW version of 2.8000.00009 or greater.)
20 +ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
21 +(Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
22 22  {{/warning}}
23 23  
24 24  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}