Skip to Content

Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 4.1
edited by Mark Kohlmann
on 2022/06/30 17:13
Change comment: There is no comment for this version
To version 23.1
edited by Alexander Mott
on 2022/09/19 19:28
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.mark\.kohlmann@chiefintegrations\.com
1 +XWiki.alexander\.mott@chiefintegrations\.com
Content
... ... @@ -9,6 +9,12 @@
9 9  (Once installed, running the "##ver##" command should report a FW version of 2.7100.00016 or greater.)
10 10  )))
11 11  
12 +{{box cssClass="floatinginfobox" title="**CONTENTS**"}}
13 +{{toc/}}
14 +{{/box}}
15 +
16 +(% class="row" %)
17 +(((
12 12  **Licensing tutorial:**
13 13  
14 14  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -15,7 +15,7 @@
15 15  
16 16  [[https:~~/~~/www.youtube.com/watch?v=H8CLZ7bp0eI>>url:https://www.youtube.com/watch?v=H8CLZ7bp0eI]]
17 17  
18 -=== IP Configuration and Console Commands ===
24 += IP Configuration and Console Commands =
19 19  
20 20  * Connect to the ZUM-HUB4 via USB and create an admin-level CWS user
21 21  ** Input the desired username and password into the dialog box. Save this login information, as it is not possible to recover if it is lost or forgotten
... ... @@ -32,9 +32,10 @@
32 32  **** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
33 33  **** Set default gateway: ##defr 0 **10.0.0.1**##
34 34  **** Set hostname: ##host HUB4-CPP##
35 -**** If ZUMNET-JBOXs will be connected via the LAN port set secure gateway: ##securegateway default ##(Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices)
41 +**** If ZUMNET-JBOXs will be connected via the LAN port, set secure gateway: ##securegateway default ##
42 +***** (Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices)
36 36  **** Reboot the processor: ##reboot##
37 -*** If connecting lighting hardware to the Control Subnet port, then you may configure the Control Subnet.  This is a recommended range as it won't conflict with corporate networks:
44 +*** If connecting lighting hardware to the Control Subnet port, then you may optionally configure the Control Subnet. If manually configuring the control subnet, we recommend the following IP range as it won't conflict with corporate networks:
38 38  **** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox:
39 39  ***** Set routing to "Manual" with the start address and subnet size
40 40  ***** E.g., a setting of "100.64.0.0/20" will have the processor at 10.64.0.1 with an IP mask of 255.255.240.0 and a default gateway and DNS server at 100.64.0.2
... ... @@ -54,47 +54,52 @@
54 54  ***1*. If lighting devices must be able to communicate with the building LAN, run the command: ##isolatenetworks off##
55 55  * Once IP settings are configured, there are additional commands that must be run:
56 56  ** Disable CWS Anticsrf feature (case sensitive): ##cwsanticsrf OFF##
57 -** Force waiting to start program: ##startprografterrouter on##
64 +** Force waiting to start program: ##startprogafterrouter on##
58 58  ** Reboot the processor: ##reboot##
59 59  
60 -=== Update NVRAM Folder Permissions ===
67 += Update NVRAM Folder Permissions =
61 61  
62 62  * Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
63 -** FileZilla instructions:
70 +** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]):
64 64  *** Connect to the processor at port 22
65 65  *** Locate the "nvram" folder
66 66  *** Right click the folder and select "Change File Attributes"
67 67  *** Change "Numeric Value" to 777
68 -*** Disconnect from the processor
75 +*** Disconnect from the processor in FileZilla
69 69  ** WinSCP instructions:
70 70  *** Connect to the processor at port 22
71 71  *** Locate the "nvram" folder
72 72  *** Right click the folder and select "Properties"
73 73  *** Change "Octal Value" to 2777
74 -*** Disconnect from the processor
81 +*** Disconnect from the processor WinSCP
75 75  
76 -=== Crestron License and SHOWRUNNER™ Program Load ===
83 += Crestron License Generation =
77 77  
78 78  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
79 79  * Connect to the ZUM-HUB4 in Crestron Toolbox
80 80  ** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater
81 -** Navigate to Functions>License Management...>Add License
88 +** Open the Functions>License Management... window
89 +*** If "ZumHubProgramming" license is listed with "Expiration: Never", then the license has already been activated and this step is not necessary
90 +** Navigate to the Functions>License Management...>Add License tab
82 82  ** Open [[Crestron's SW-HUB4-PROG licensing form>>https://app.smartsheet.com/b/form/e06b27d442ba4e668e31ffdf5f6e6322]] in a web browser and generate the license key
83 83  *** The Customer Number and PO# must be provided by the Crestron Agent for the job
84 84  *** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
85 85  ** In Toolbox, paste the generated license key into the "License Key:" field of the Add License menu
86 86  ** Click the "Apply" button
87 -* Download the latest build of SHOWRUNNER™ (v3.019 minimum) from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
88 -** Rename the downloaded .puf file to be a .zip file and open the archive
89 -*** Some file archivers (such as 7-Zip) allow you to right click on the PUF file and open the archive without changing the filetype
90 -** Extract the "CI.Lighting.ShowRunner.cpz" file
91 -** In Toolbox, connect to the processor via Text Console, click the lightning bolt icon, and select "SIMPL Program..."
92 -*** Alternatively, navigate to Functions>SIMPL Program (Program01)...
93 -** Under the "Send Program" section, browse your PC and select the extracted .cpz file
94 -** Click the "Send" button and click "Yes" to upload the program
95 -** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™
96 -* Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required. 
96 +* Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal
97 97  
98 -=== Configuration Deployment ===
98 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HProgramLoad"/}}
99 99  
100 -Proceed with the [[SHOWRUNNER™ license and configuration deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HLicenseandConfigurationDeployment"]] and [[setting the System Time>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HSetSystemTime"]] as normal.
100 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HLicenseandConfigurationDeployment"/}}
101 +
102 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HSetSystemTime"/}}
103 +
104 += Accessing the showrunnerHUB™ Web UI =
105 +
106 +Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
107 +
108 +Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**
109 +
110 +ZUM-HUB4 Currently does NOT support XPANEL:
111 +The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
112 +)))
FileZilla HUB4 NVRAM Permissions Change.mp4
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.alexander\.mott@chiefintegrations\.com
Size
... ... @@ -1,0 +1,1 @@
1 +4.5 MB
Content