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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 39.1
edited by Alexander Mott
on 2024/12/02 19:05
Change comment: There is no comment for this version
To version 37.1
edited by Alexander Mott
on 2024/10/15 14:47
Change comment: There is no comment for this version

Summary

Details

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2 2  This page is for ZUM-HUB4 deployments. For other processors, see our [[normal processor setup page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome]].
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6 -All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
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10 10  **IMPORTANT:** When using ShowRunnerCLC™ with a ZUM-HUB4, **DO NOT** discover Zūm Rooms using the Crestron HUB4 Web UI. During discovery, the HUB4 will claim ZUMNET-JBOXs and prevent ShowRunnerCLC™ from auto-discovering or registering the Zūm hardware for itself.
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14 14  Per Crestron's ZUM-HUB4 firmware v3.009.0039 release notes, updating to firmware versions 3.009.0039 or newer require first updating to 3.008.054. Failure to do so will result in longer ##progreset## times (up to 10 minutes) as well as other potential issues such as keypads becoming nonresponsive.
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18 18  ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
19 19  (Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
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22 22  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
23 23  {{toc/}}
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124 124  ZUM-HUB4 Currently does NOT support XPANEL:
125 125  The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
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