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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 37.1
edited by Alexander Mott
on 2024/10/15 14:47
Change comment: There is no comment for this version
To version 38.1
edited by Alexander Mott
on 2024/12/02 19:05
Change comment: There is no comment for this version

Summary

Details

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1 -(% class="box infomessage" %)
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1 +{{info}}
3 3  This page is for ZUM-HUB4 deployments. For other processors, see our [[normal processor setup page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome]].
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3 +{{/info}}
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6 +All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
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9 +{{error}}
8 8  **IMPORTANT:** When using ShowRunnerCLC™ with a ZUM-HUB4, **DO NOT** discover Zūm Rooms using the Crestron HUB4 Web UI. During discovery, the HUB4 will claim ZUMNET-JBOXs and prevent ShowRunnerCLC™ from auto-discovering or registering the Zūm hardware for itself.
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11 +{{/error}
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11 -(% class="box errormessage" %)
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13 13  Per Crestron's ZUM-HUB4 firmware v3.009.0039 release notes, updating to firmware versions 3.009.0039 or newer require first updating to 3.008.054. Failure to do so will result in longer ##progreset## times (up to 10 minutes) as well as other potential issues such as keypads becoming nonresponsive.
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15 +{{/error}}
15 15  
16 -(% class="box warningmessage" %)
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17 +{{warning}}
18 18  ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
19 19  (Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
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20 +{{/warning}}
21 21  
22 22  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
23 23  {{toc/}}