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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 35.1
edited by Alexander Mott
on 2024/03/27 15:36
Change comment: There is no comment for this version
To version 40.1
edited by Alexander Mott
on 2024/12/02 19:06
Change comment: There is no comment for this version

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1 -(% class="box errormessage" %)
2 -(((
1 +{{info}}
3 3  This page is for ZUM-HUB4 deployments. For other processors, see our [[normal processor setup page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome]].
4 -)))
3 +{{/info}}
5 5  
6 -(% class="box errormessage" %)
7 -(((
8 -**IMPORTANT:** When using ShowRunnerCLC™ with a ZUM-HUB4, **do not** discover Zūm Rooms using the Crestron HUB4 Web UI. During discovery, the HUB4 will claim ZUMNET-JBOXs and prevent ShowRunnerCLC™ from auto-discovering or registering the Zūm hardware for itself.
9 -)))
5 +{{error}}
6 +All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
7 +{{/error}}
10 10  
11 -(% class="box warningmessage" %)
12 -(((
9 +{{error}}
10 +**IMPORTANT:** When using ShowRunnerCLC™ with a ZUM-HUB4, **DO NOT** discover Zūm Rooms using the Crestron HUB4 Web UI. During discovery, the HUB4 will claim ZUMNET-JBOXs and prevent ShowRunnerCLC™ from auto-discovering or registering the Zūm hardware for itself.
11 +
12 +Per Crestron's ZUM-HUB4 firmware v3.009.0039 release notes, updating to firmware versions 3.009.0039 or newer require first updating to 3.008.054. Failure to do so will result in longer ##progreset## times (up to 10 minutes) as well as other potential issues such as keypads becoming nonresponsive.
13 +{{/error}}
14 +
15 +{{warning}}
13 13  ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
14 14  (Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
15 -)))
18 +{{/warning}}
16 16  
17 17  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
18 18  {{toc/}}
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39 39  ** Disable CWS Anti-CSRF feature (case sensitive): ##cwsanticsrf OFF##
40 40  ** Force waiting to start program: ##startprogafterrouter on##
41 41  ** Processor must be rebooted with "##reboot##" command before these take effect, but you can wait to reboot if there are other settings you must change that also require a reboot
42 -** ShowRunnerCLC™ .puf versions 3.042 and newer automatically run this command when the "Configure ZUM-HUB4" and "Reboot ZUM-HUB4" options are selected.
45 +** ShowRunnerCLC™ .puf versions 3.042 and newer automatically run this command when the "Configure ZUM-HUB4" option is selected.
43 43  * Determine whether the lighting control hardware will be connected to the ZUM-HUB4's LAN port or the Control Subnet port:
44 44  ** If the system is standalone (not integrated with building LAN), then lighting hardware can be connected to either the LAN port or the Control Subnet port, but it is still recommended to use the Control Subnet for Crestron hardware as the ZUM-HUB4 has a router built-in that will assign IP addresses:
45 45  *** If connecting lighting hardware to the LAN port, then you must configure the LAN as a static IP (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a processor IP address of (% style="color:blue" %)**10.0.0.10**(%%)):
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58 58  **** Using Text Console commands (example for a **100.64.0.0(% style="color:darkgoldenrod" %)/20(%%)** subnet, with a processor IP address of (% style="color:blue" %)**100.64.0.1**(%%))
59 59  ***** Set CS IP: ##csrouterprefix **100.64.0.0/20**##
60 60  ***** Reboot the processor: ##reboot##
61 -**** ShowRunnerCLC™ .puf versions 3.042 and newer automatically run this command when the "Configure ZUM-HUB4 Control Subnet" and "Reboot ZUM-HUB4" options are selected.
64 +**** ShowRunnerCLC™ .puf versions 3.042 and newer automatically run this command when the "Configure ZUM-HUB4 Control Subnet" option is selected.
62 62  ** If the system is intended to connect to the building LAN:
63 63  *** The building LAN must be connected to ZUM-HUB4's LAN port
64 64  *** The ZUM-HUB4's LAN IP settings should be configured per the building requirements
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118 118  
119 119  ZUM-HUB4 Currently does NOT support XPANEL:
120 120  The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
124 +~{~{/error}}