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Changes for page ZUM-HUB4 Processor Setup

Last modified by Alexander Mott on 2025/04/30 15:58
From version 32.1
edited by Alexander Mott
on 2023/10/06 19:00
Change comment: There is no comment for this version
To version 24.1
edited by Alexander Mott
on 2022/10/19 18:00
Change comment: There is no comment for this version

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5 5  
6 6  (% class="box warningmessage" %)
7 7  (((
8 -ZUM-HUB4 requires firmware version 2.006.0034 or greater for third party software to be loaded.
9 -(Once installed, running the "##ver##" command should report a FW version of 2.8000.00009 or greater.)
8 +ZUM-HUB4 requires firmware version 2.005.0056 or greater for third party software to be loaded.
9 +(Once installed, running the "##ver##" command should report a FW version of 2.7100.00016 or greater.)
10 10  )))
11 11  
12 12  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
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13 13  {{toc/}}
14 14  {{/box}}
15 15  
16 +(% class="row" %)
17 +(((
16 16  **Licensing tutorial:**
17 17  
18 18  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
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19 19  
20 20  [[https:~~/~~/www.youtube.com/watch?v=H8CLZ7bp0eI>>url:https://www.youtube.com/watch?v=H8CLZ7bp0eI]]
21 21  
22 -{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HErrorBroadcasting"/}}
23 -
24 24  = IP Configuration and Console Commands =
25 25  
26 26  * Connect to the ZUM-HUB4 via USB and create an admin-level CWS user
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30 30  *** Once logged into Text Console, run the following commands, replacing the "username" and "password" with your desired credentials
31 31  **** ##adduser -N:username -P:password##
32 32  **** ##addusertogroup -N:username -G:Administrators##
33 -* Run commands to enable connecting to the ShowRunnerHUB™ interface and prevent issues with license loading on processor reboot:
34 -** Disable CWS Anti-CSRF feature (case sensitive): ##cwsanticsrf OFF##
35 -** Force waiting to start program: ##startprogafterrouter on##
36 -** Processor must be rebooted with "##reboot##" command before these take effect, but you can wait to reboot if there are other settings you must change that also require a reboot
37 37  * Determine whether the lighting control hardware will be connected to the ZUM-HUB4's LAN port or the Control Subnet port:
38 -** If the system is standalone (not integrated with building LAN), then lighting hardware can be connected to either the LAN port or the Control Subnet port, but it is still recommended to use the Control Subnet for Crestron hardware as the ZUM-HUB4 has a router built-in that will assign IP addresses:
34 +** If the system is standalone (not integrated with building LAN), then lighting hardware can be connected to either the LAN port or the Control Subnet port:
39 39  *** If connecting lighting hardware to the LAN port, then you must configure the LAN as a static IP (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a processor IP address of (% style="color:blue" %)**10.0.0.10**(%%)):
40 40  **** Disable DHCP: ##dhcp 0 off##
41 41  **** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.10**(%%)##
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42 42  **** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
43 43  **** Set default gateway: ##defr 0 **10.0.0.1**##
44 44  **** Set hostname: ##host HUB4-CPP##
45 -**** Optionally, set secure gateway: ##securegateway default ##
46 -***** Note: this setting enables unsecure connections to the processor from the LAN. This is necessary if ZUMNET-JBOXs or other non-secure Crestron devices (such as 3-Series EISC) will be connected via the LAN port of the processor
41 +**** If ZUMNET-JBOXs will be connected via the LAN port, set secure gateway: ##securegateway default ##
42 +***** (Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices)
47 47  **** Reboot the processor: ##reboot##
48 -*** If connecting lighting hardware to the Control Subnet port, then you may either use the default IP scheme of the processor, or you may optionally configure the Control Subnet. Do not connect an external router to the Control Subnet port, as doing so will cause the internal DHCP server to shut down. If manually configuring the control subnet, we recommend the following IP range as it won't conflict with corporate networks:
44 +*** If connecting lighting hardware to the Control Subnet port, then you may optionally configure the Control Subnet. If manually configuring the control subnet, we recommend the following IP range as it won't conflict with corporate networks:
49 49  **** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox:
50 50  ***** Set routing to "Manual" with the start address and subnet size
51 51  ***** E.g., a setting of "100.64.0.0/20" will have the processor at 10.64.0.1 with an IP mask of 255.255.240.0 and a default gateway and DNS server at 100.64.0.2
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63 63  ***1. Be connected to the Control Subnet port
64 64  ***1*. Control Subnet must be configured correctly (see above)
65 65  ***1*. If lighting devices must be able to communicate with the building LAN, run the command: ##isolatenetworks off##
62 +* Once IP settings are configured, there are additional commands that must be run:
63 +** Disable CWS Anticsrf feature (case sensitive): ##cwsanticsrf OFF##
64 +** Force waiting to start program: ##startprogafterrouter on##
65 +** Reboot the processor: ##reboot##
66 66  
67 67  = Update NVRAM Folder Permissions =
68 68  
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84 84  
85 85  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
86 86  * Connect to the ZUM-HUB4 in Crestron Toolbox
87 -** Run the "##ver##" and verify that the reported firmware is v2.8000.00009 or greater (**NOTE**: older firmware will report the license as "Canvas Control" rather than "ZumHubProgramming" and will not work)
87 +** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater
88 88  ** Open the Functions>License Management... window
89 89  *** If "ZumHubProgramming" license is listed with "Expiration: Never", then the license has already been activated and this step is not necessary
90 90  ** Navigate to the Functions>License Management...>Add License tab
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109 109  
110 110  ZUM-HUB4 Currently does NOT support XPANEL:
111 111  The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
112 +)))