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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 3.1
edited by Alexander Mott
on 2022/06/30 17:04
Change comment: There is no comment for this version
To version 18.1
edited by Alexander Mott
on 2022/09/17 00:25
Change comment: There is no comment for this version

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9 9  (Once installed, running the "##ver##" command should report a FW version of 2.7100.00016 or greater.)
10 10  )))
11 11  
12 +{{box title="**CONTENTS**"}}
13 +{{toc/}}
14 +{{/box}}
15 +
12 12  **Licensing tutorial:**
13 13  
14 14  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -15,7 +15,7 @@
15 15  
16 16  [[https:~~/~~/www.youtube.com/watch?v=H8CLZ7bp0eI>>url:https://www.youtube.com/watch?v=H8CLZ7bp0eI]]
17 17  
18 -=== IP Configuration and Console Commands ===
22 += IP Configuration and Console Commands =
19 19  
20 20  * Connect to the ZUM-HUB4 via USB and create an admin-level CWS user
21 21  ** Input the desired username and password into the dialog box. Save this login information, as it is not possible to recover if it is lost or forgotten
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32 32  **** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
33 33  **** Set default gateway: ##defr 0 **10.0.0.1**##
34 34  **** Set hostname: ##host HUB4-CPP##
35 -**** Set secure gateway: ##securegateway default##
39 +**** If ZUMNET-JBOXs will be connected via the LAN port, set secure gateway: ##securegateway default ##
40 +***** (Note: this setting defines whether or not a secure connection is required on the LAN side of the control processor for Crestron devices)
36 36  **** Reboot the processor: ##reboot##
37 -*** If connecting lighting hardware to the Control Subnet port, then you must configure the Control Subnet:
42 +*** If connecting lighting hardware to the Control Subnet port, then you may optionally configure the Control Subnet. If manually configuring the control subnet, we recommend the following IP range as it won't conflict with corporate networks:
38 38  **** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox:
39 39  ***** Set routing to "Manual" with the start address and subnet size
40 -***** E.g., a setting of "10.0.0.0/24" will have the processor at 10.0.0.1 with an IP mask of 255.255.255.0 and a default gateway and DNS server at 10.0.0.2
41 -**** Using Text Console commands (example for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a processor IP address of (% style="color:blue" %)**10.0.0.1**(%%))
42 -***** Set CS IP: ##csrouterprefix **10.0.0.0/24**##
45 +***** E.g., a setting of "100.64.0.0/20" will have the processor at 10.64.0.1 with an IP mask of 255.255.240.0 and a default gateway and DNS server at 100.64.0.2
46 +**** Using Text Console commands (example for a **100.64.0.0(% style="color:darkgoldenrod" %)/20(%%)** subnet, with a processor IP address of (% style="color:blue" %)**100.64.0.1**(%%))
47 +***** Set CS IP: ##csrouterprefix **100.64.0.0/20**##
43 43  ***** Reboot the processor: ##reboot##
44 44  ** If the system is intended to connect to the building LAN:
45 45  *** The building LAN must be connected to ZUM-HUB4's LAN port
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46 46  *** The ZUM-HUB4's LAN IP settings should be configured per the building requirements
47 47  *** Any connected lighting hardware must either:
48 48  ***1. Be on the building LAN
49 -***1*. The ZUM-HUB4 LAN should be configured with a static IP
50 -***1*. Building network must be configured to allow communication between ZUM-HUB4 and all lighting devices
54 +***1*. The ZUM-HUB4 LAN should be configured with a static IP or DHCP reservation
55 +***1*. Building network must be configured to allow communication between ZUM-HUB4 and all lighting devices
56 +***1*. This requires: ##securegateway default##
51 51  ***1. Be connected to the Control Subnet port
52 52  ***1*. Control Subnet must be configured correctly (see above)
53 53  ***1*. If lighting devices must be able to communicate with the building LAN, run the command: ##isolatenetworks off##
54 54  * Once IP settings are configured, there are additional commands that must be run:
55 55  ** Disable CWS Anticsrf feature (case sensitive): ##cwsanticsrf OFF##
56 -** Force waiting to start program: ##startprografterrouter on##
62 +** Force waiting to start program: ##startprogafterrouter on##
57 57  ** Reboot the processor: ##reboot##
58 58  
59 -=== Update NVRAM Folder Permissions ===
65 += Update NVRAM Folder Permissions =
60 60  
61 61  * Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
62 -** FileZilla instructions:
68 +** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]):
63 63  *** Connect to the processor at port 22
64 64  *** Locate the "nvram" folder
65 65  *** Right click the folder and select "Change File Attributes"
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72 72  *** Change "Octal Value" to 2777
73 73  *** Disconnect from the processor
74 74  
75 -=== Crestron License and SHOWRUNNER™ Program Load ===
81 += Crestron License Generation =
76 76  
77 77  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
78 78  * Connect to the ZUM-HUB4 in Crestron Toolbox
... ... @@ -83,17 +83,25 @@
83 83  *** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
84 84  ** In Toolbox, paste the generated license key into the "License Key:" field of the Add License menu
85 85  ** Click the "Apply" button
86 -* Download the latest build of SHOWRUNNER™ (v3.019 minimum) from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
87 -** Rename the downloaded .puf file to be a .zip file and open the archive
88 -*** Some file archivers (such as 7-Zip) allow you to right click on the PUF file and open the archive without changing the filetype
89 -** Extract the "CI.Lighting.ShowRunner.cpz" file
90 -** In Toolbox, connect to the processor via Text Console, click the lightning bolt icon, and select "SIMPL Program..."
91 -*** Alternatively, navigate to Functions>SIMPL Program (Program01)...
92 -** Under the "Send Program" section, browse your PC and select the extracted .cpz file
93 -** Click the "Send" button and click "Yes" to upload the program
94 -** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™
95 -* Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required. 
92 +* Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal
96 96  
97 -=== Configuration Deployment ===
94 += Program Load =
98 98  
99 -Proceed with the [[SHOWRUNNER™ license and configuration deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HLicenseandConfigurationDeployment"]] and [[setting the System Time>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HSetSystemTime"]] as normal.
96 +{{display excludeFirstHeading="true" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HProgramLoad"/}}
97 +
98 += License and Configuration Deployment =
99 +
100 +{{display excludeFirstHeading="true" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HLicenseandConfigurationDeployment"/}}
101 +
102 += Set System Time =
103 +
104 +{{display excludeFirstHeading="true" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HSetSystemTime"/}}
105 +
106 += Accessing the showrunnerHUB™ Web UI =
107 +
108 +Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
109 +
110 +Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**
111 +
112 +ZUM-HUB4 Currently does NOT support XPANEL:
113 +The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
FileZilla HUB4 NVRAM Permissions Change.mp4
Author
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1 +XWiki.alexander\.mott@chiefintegrations\.com
Size
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1 +4.5 MB
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