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Changes for page ZUM-HUB4 Processor Setup

Last modified by Craig Lewis on 2025/03/13 15:50
From version 10.1
edited by Austin Weygandt
on 2022/07/29 21:42
Change comment: There is no comment for this version
To version 23.1
edited by Alexander Mott
on 2022/09/19 19:28
Change comment: There is no comment for this version

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Author
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1 -XWiki.austin\.weygandt@chiefintegrations\.com
1 +XWiki.alexander\.mott@chiefintegrations\.com
Content
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9 9  (Once installed, running the "##ver##" command should report a FW version of 2.7100.00016 or greater.)
10 10  )))
11 11  
12 +{{box cssClass="floatinginfobox" title="**CONTENTS**"}}
13 +{{toc/}}
14 +{{/box}}
15 +
16 +(% class="row" %)
17 +(((
12 12  **Licensing tutorial:**
13 13  
14 14  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -15,7 +15,7 @@
15 15  
16 16  [[https:~~/~~/www.youtube.com/watch?v=H8CLZ7bp0eI>>url:https://www.youtube.com/watch?v=H8CLZ7bp0eI]]
17 17  
18 -=== IP Configuration and Console Commands ===
24 += IP Configuration and Console Commands =
19 19  
20 20  * Connect to the ZUM-HUB4 via USB and create an admin-level CWS user
21 21  ** Input the desired username and password into the dialog box. Save this login information, as it is not possible to recover if it is lost or forgotten
... ... @@ -58,7 +58,7 @@
58 58  ** Force waiting to start program: ##startprogafterrouter on##
59 59  ** Reboot the processor: ##reboot##
60 60  
61 -=== Update NVRAM Folder Permissions ===
67 += Update NVRAM Folder Permissions =
62 62  
63 63  * Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
64 64  ** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]):
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66 66  *** Locate the "nvram" folder
67 67  *** Right click the folder and select "Change File Attributes"
68 68  *** Change "Numeric Value" to 777
69 -*** Disconnect from the processor
75 +*** Disconnect from the processor in FileZilla
70 70  ** WinSCP instructions:
71 71  *** Connect to the processor at port 22
72 72  *** Locate the "nvram" folder
73 73  *** Right click the folder and select "Properties"
74 74  *** Change "Octal Value" to 2777
75 -*** Disconnect from the processor
81 +*** Disconnect from the processor WinSCP
76 76  
77 -=== Crestron License Generation ===
83 += Crestron License Generation =
78 78  
79 79  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
80 80  * Connect to the ZUM-HUB4 in Crestron Toolbox
81 81  ** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater
82 -** Navigate to Functions>License Management...>Add License
88 +** Open the Functions>License Management... window
89 +*** If "ZumHubProgramming" license is listed with "Expiration: Never", then the license has already been activated and this step is not necessary
90 +** Navigate to the Functions>License Management...>Add License tab
83 83  ** Open [[Crestron's SW-HUB4-PROG licensing form>>https://app.smartsheet.com/b/form/e06b27d442ba4e668e31ffdf5f6e6322]] in a web browser and generate the license key
84 84  *** The Customer Number and PO# must be provided by the Crestron Agent for the job
85 85  *** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
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87 87  ** Click the "Apply" button
88 88  * Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal
89 89  
90 -=== Accessing the showrunnerHUB™ Web UI ===
98 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HProgramLoad"/}}
91 91  
92 -Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
100 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HLicenseandConfigurationDeployment"/}}
93 93  
94 -Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]])
102 +{{display excludeFirstHeading="false" reference="SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome" section="HSetSystemTime"/}}
95 95  
96 -*DO NOT OMIT THE LAST "/"
104 += Accessing the showrunnerHUB™ Web UI =
97 97  
106 +Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
107 +
108 +Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**
109 +
98 98  ZUM-HUB4 Currently does NOT support XPANEL:
99 99  The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.
112 +)))