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Last modified by Scott Kohlmann on 2023/04/20 22:37
From version 6.1
edited by Scott Kohlmann
on 2021/12/21 00:27
Change comment: There is no comment for this version
To version 15.1
edited by Alexander Mott
on 2022/06/09 17:07
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
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1 -Installation Guide
1 +Processor Setup
Parent
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1 -SHOWRUNNER™ User Guide & Wiki.WebHome
1 +SHOWRUNNER™ Setup Guide.WebHome
Author
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1 -XWiki.scott\.kohlmann@chiefintegrations\.com
1 +XWiki.alexander\.mott@chiefintegrations\.com
Content
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1 -=== Notes ===
1 +(% class="box warningmessage" %)
2 +(((
3 +showrunner is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
4 +3-Series: PUF 1.8001.0146
5 +4-Series: PUF 2.7000.00052.01
6 +VC-4: 2.7000.00047
7 +)))
2 2  
9 +(% class="box infomessage" id="HNotes" %)
10 +(((
11 +Notes
3 3  Static IP or properly setup DHCP/DNS implementation required.
4 -
5 5  Auto-Assigned/Link-Local IP address range of 169.254.x.x not supported (Crestron xPanel issue)
14 +)))
6 6  
7 -ShowRunner is a continuously evolving product, please update to the latest firmware
8 -
9 -
10 10  **ShowRunner Installation Tutorial:**
11 11  
12 12  [[https:~~/~~/www.youtube.com/watch?v=xuJ94cMCCa8>>url:https://www.youtube.com/watch?v=xuJ94cMCCa8]]
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21 21  
22 22  * Obtain the latest build of ShowRunner [[https:~~/~~/files.chiefintegrations.com/s/WHNzXrrZbB5jC3E>>url:https://files.chiefintegrations.com/s/WHNzXrrZbB5jC3E]]
23 23  * Set the processor’s IP Address per your network requirements
30 +* For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4/ZUM-HUB4): 
31 +** Connect to the processor via Text Console and type "startprogafterrouter on"
32 +*** This will force the processor to wait until the router has started before attempting to load the showrunner™ program, avoiding potential license validation issues after a power loss.
33 +** Networked lighting hardware should be landed on the Control Subnet
34 +** The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration
35 +** The Control Subnet can be configured manually in the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox
36 +*** Set routing to "Manual" with the start address and subnet size
37 +*** E.g., a setting of "10.0.0.0/24" will have the processor at 10.0.0.1 with an IP mask of 255.255.255.0 and a default gateway and DNS server at 10.0.0.2
38 +*** 100.64.0.0/10 is a recommended range as it is unlikely to be used on any corporate network.  Processor IP will be 100.64.0.1 and default gateway/DNS will be 100.64.0.2.  Console command is: ##csrouterprefix 100.64.0.0/10##
24 24  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting hardware.
25 25  * Double click the PUF to install ShowRunner (works best with Toolbox closed)
26 26  * Select the PUF file again if needed, connect to the processor using the pencil, and select Recheck (This verifies the need to install the program, the XPanel UI, and the Crestron App UI)
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34 34  
35 35  * Download the configuration file from the link provided by Chief Integrations
36 36  * Obtain and download the license from [[https:~~/~~/portal.chiefintegrations.com>>url:https://portal.chiefintegrations.com]]
52 +** Processors with a Control Subnet should use the LAN MAC address, **not** the Control Subnet MAC address
37 37  * Navigate to the showrunner™ management page
38 38  * Login to the showrunnerHUB™
39 39  ** 4-Series processor: The login created by the processor will work
40 40  ** 3-Series processor: Using Toolbox Text Console - type "sradmin [username] [name] administrators [password]"  (not needed if processor authentication is setup)
41 41  * Click Setup then File Management
42 -* [[image:MicrosoftTeams-image7c355557d0a3ae410e72498ee667de2df50226f3e3940c2df4b51bb7137e176b.png||height="240" width="250"]]
58 +** [[image:MicrosoftTeams-image7c355557d0a3ae410e72498ee667de2df50226f3e3940c2df4b51bb7137e176b.png||height="240" width="250"]]
43 43  ** Under “Upload New License File”
44 44  *** Leave restart unchecked after transfer
45 45  *** Select “Choose File” find the license file you downloaded from the portal
46 46  *** Select “Upload”
47 -** Under “Upload New Config File”
48 -*** Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
49 -*** Select “Upload”
50 -*** Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
51 -*** The program will restart
52 -* Wait about 45 seconds after loading the configuration for the program to restart completely
53 -
63 +** Loading Configuration
64 +*** From Configuration File
65 +**** Under “Upload New Config File”
66 +***** Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
67 +***** Select “Upload”
68 +***** Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
69 +***** The program will restart
70 +*** From Backup
71 +**** Select "Restore"
72 +**** Select "Choose Backup" and find the "SRBackup.zip" of the backup you wish to restore
73 +**** Enter the secret used to create the backup.  Showrunner will upload the file and verify the secret.
74 +**** Select "Restart" to load the new configuration
75 +** Wait about 45 seconds after loading the configuration for the program to restart completely(((
54 54  === TSW Setup (Per Panel) ===
55 55  
56 -* Set the TSW 770's IP Address per your network requirements (If using a panel other than TSW-770 you will need the CI_ShowRunner-UI_v3.xx PUF)
78 +* Set the TS/TSWs IP Address per your network requirements (If using a panel other than TSW-770 you will need the CI_ShowRunner-UI_v3.xx PUF)
57 57  * Connect the PUF (CI_ShowRunner_v3.xx) to the TSW to load the UI
58 58  ** Only add CI_ShowRunner-UI_v3.xx if using touch panel other than TSW-770.  
59 59  * When finished, connect to the TSW with Text Console and type “addm 10 x.x.x.x” to link the panel to the processor (where x.x.x.x is the processor’s IP or hostname [DHCP/DNS])
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66 66  * Using Toolbox -> Script Manager, select the Scripting dropdown or right click and select “Load Script”.  Find the text file provided.
67 67  * Provided the given IPs can be seen on the network, double or right clicking an entry will load the program and link the IP table, enabling control through showrunner™
68 68  * Say yes to the dialog warning the hardware does not match (if prompted), and yes to overwrite the IP table (if prompted)
91 +)))
92 +*