Last modified by Scott Kohlmann on 2023/04/20 22:37

From version 6.1
edited by Scott Kohlmann
on 2021/12/21 00:27
Change comment: There is no comment for this version
To version 10.1
edited by Mark Kohlmann
on 2022/04/15 15:18
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.scott\.kohlmann@chiefintegrations\.com
1 +XWiki.mark\.kohlmann@chiefintegrations\.com
Content
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1 +(% class="box warningmessage" %)
2 +(((
3 +showrunner is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
4 +3-Series: PUF 1.8001.0146
5 +4-Series: 2.7000.00052.01
6 +VC-4: 2.7000.00047
7 +)))
8 +
1 1  === Notes ===
2 2  
3 3  Static IP or properly setup DHCP/DNS implementation required.
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21 21  
22 22  * Obtain the latest build of ShowRunner [[https:~~/~~/files.chiefintegrations.com/s/WHNzXrrZbB5jC3E>>url:https://files.chiefintegrations.com/s/WHNzXrrZbB5jC3E]]
23 23  * Set the processor’s IP Address per your network requirements
32 +* For processors with a Control Subnet (CP3N or CP4N): 
33 +** Connect to the processor via Text Console and type "startprogafterrouter on"
34 +*** This will force the processor to wait until the router has started before attempting to load the showrunner™ program, avoiding potential license validation issues after a power loss.
35 +** Networked lighting hardware should be landed on the Control Subnet
36 +** The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration
37 +** The Control Subnet can be configured manually in the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox
38 +*** Set routing to "Manual" with the start address and subnet size
39 +*** E.g., a setting of "10.0.0.0/24" will have the processor at 10.0.0.1 with an IP mask of 255.255.255.0 and a default gateway and DNS server at 10.0.0.2
24 24  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting hardware.
25 25  * Double click the PUF to install ShowRunner (works best with Toolbox closed)
26 26  * Select the PUF file again if needed, connect to the processor using the pencil, and select Recheck (This verifies the need to install the program, the XPanel UI, and the Crestron App UI)
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34 34  
35 35  * Download the configuration file from the link provided by Chief Integrations
36 36  * Obtain and download the license from [[https:~~/~~/portal.chiefintegrations.com>>url:https://portal.chiefintegrations.com]]
53 +** Processors with a Control Subnet should use the LAN MAC address, **not** the Control Subnet MAC address
37 37  * Navigate to the showrunner™ management page
38 38  * Login to the showrunnerHUB™
39 39  ** 4-Series processor: The login created by the processor will work
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44 44  *** Leave restart unchecked after transfer
45 45  *** Select “Choose File” find the license file you downloaded from the portal
46 46  *** Select “Upload”
47 -** Under “Upload New Config File”
48 -*** Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
49 -*** Select “Upload”
50 -*** Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
51 -*** The program will restart
64 +** Loading Configuration
65 +*** From Configuration File
66 +**** Under “Upload New Config File”
67 +***** Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
68 +***** Select “Upload”
69 +***** Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
70 +***** The program will restart
71 +*** From Backup
72 +**** Select "Restore"
73 +**** Select "Choose Backup" and find the "SRBackup.zip" of the backup you wish to restore
74 +**** Enter the secret used to create the backup.  Showrunner will upload the file and verify the secret.
75 +**** Select "Restart" to load the new configuration
52 52  * Wait about 45 seconds after loading the configuration for the program to restart completely
53 53  
54 54  === TSW Setup (Per Panel) ===