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Last modified by Scott Kohlmann on 2023/04/20 22:37
From version 11.1
edited by Mark Kohlmann
on 2022/04/15 15:19
Change comment: There is no comment for this version
To version 3.1
edited by Mark Kohlmann
on 2020/04/09 18:43
Change comment: There is no comment for this version

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1 -XWiki.mark\.kohlmann@chiefintegrations\.com
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1 -(% class="box warningmessage" %)
2 -(((
3 -showrunner is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
4 -3-Series: PUF 1.8001.0146
5 -4-Series: PUF 2.7000.00052.01
6 -VC-4: 2.7000.00047
7 -)))
8 -
9 9  === Notes ===
10 10  
11 11  Static IP or properly setup DHCP/DNS implementation required.
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29 29  
30 30  * Obtain the latest build of ShowRunner [[https:~~/~~/files.chiefintegrations.com/s/WHNzXrrZbB5jC3E>>url:https://files.chiefintegrations.com/s/WHNzXrrZbB5jC3E]]
31 31  * Set the processor’s IP Address per your network requirements
32 -* For processors with a Control Subnet (CP3N or CP4N): 
33 -** Connect to the processor via Text Console and type "startprogafterrouter on"
34 -*** This will force the processor to wait until the router has started before attempting to load the showrunner™ program, avoiding potential license validation issues after a power loss.
35 -** Networked lighting hardware should be landed on the Control Subnet
36 -** The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration
37 -** The Control Subnet can be configured manually in the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox
38 -*** Set routing to "Manual" with the start address and subnet size
39 -*** E.g., a setting of "10.0.0.0/24" will have the processor at 10.0.0.1 with an IP mask of 255.255.255.0 and a default gateway and DNS server at 10.0.0.2
40 40  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting hardware.
41 41  * Double click the PUF to install ShowRunner (works best with Toolbox closed)
42 42  * Select the PUF file again if needed, connect to the processor using the pencil, and select Recheck (This verifies the need to install the program, the XPanel UI, and the Crestron App UI)
43 43  * Click Update when prompted to install ShowRunner
44 -* After loading, you can connect to the UI by navigating to the processor’s IP.  
45 -** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated).
46 -** If stuck on "Connecting to Processor" you will need to accept the certificate.
47 -* Showrunner™ will be loaded but a configuration and license are still needed.  Please proceed with the next section.
28 +* After loading, you can connect to the UI by navigating to the processor’s IP using any internet browser that supports Adobe Flash (Adobe Flash is required for Crestron’s xPanel)
29 +** If only a white screen is shown, navigate to “http:~/~/(ProcessorIpAddress)/core3xpanel.html” to force the UI path
30 +* ShowRunner will be loaded but a configuration and license are still needed.  Please proceed with the next section.
48 48  
49 49  === License and Configuration Deployment ===
50 50  
51 51  * Download the configuration file from the link provided by Chief Integrations
52 52  * Obtain and download the license from [[https:~~/~~/portal.chiefintegrations.com>>url:https://portal.chiefintegrations.com]]
53 -** Processors with a Control Subnet should use the LAN MAC address, **not** the Control Subnet MAC address
54 -* Navigate to the showrunner™ management page
55 -* Login to the showrunnerHUB™
56 -** 4-Series processor: The login created by the processor will work
57 -** 3-Series processor: Using Toolbox Text Console - type "sradmin [username] [name] administrators [password]"  (not needed if processor authentication is setup)
58 -* Click Setup then File Management
59 -* [[image:MicrosoftTeams-image7c355557d0a3ae410e72498ee667de2df50226f3e3940c2df4b51bb7137e176b.png||height="240" width="250"]]
36 +* Navigate to the ShowRunner management page
37 +“http:~/~/(ProcessorIpAddress)/cws/showrunner/main” in your browser
38 +* Click File Management
60 60  ** Under “Upload New License File”
61 -*** Leave restart unchecked after transfer
40 +*** Uncheck restart after transfer
62 62  *** Select “Choose File” find the license file you downloaded from the portal
63 63  *** Select “Upload”
64 -** Loading Configuration
65 -*** From Configuration File
66 -**** Under “Upload New Config File”
67 -***** Select “Choose File” and find the provided SrConfig.json for this processor from the project link that was sent at project delivery.
68 -***** Select “Upload”
69 -***** Alternatively, you can drop the License.lic using Toolbox’s File Manager or your SFTP client into the NVRAM/sr folder of the processor, the SrConfig.json into NVRAM/sr/default and perform “progreset” from the processor’s console
70 -***** The program will restart
71 -*** From Backup
72 -**** Select "Restore"
73 -**** Select "Choose Backup" and find the "SRBackup.zip" of the backup you wish to restore
74 -**** Enter the secret used to create the backup.  Showrunner will upload the file and verify the secret.
75 -**** Select "Restart" to load the new configuration
43 +** Under “Upload New Config File”
44 +*** Select “Choose File” and find the provided CiLightingConfig.json for this processor from the project link that was sent at project delivery.
45 +*** Select “Upload”
46 +*** Alternatively, you can drop the License.lic and CiLightingConfig.json using Toolbox’s File Manager or your SFTP client into the NVRAM folder of the processor and perform “progreset” from the processor’s console
47 +*** The program will restart
76 76  * Wait about 45 seconds after loading the configuration for the program to restart completely
77 77  
78 78  === TSW Setup (Per Panel) ===
79 79  
80 -* Set the TSW 770's IP Address per your network requirements (If using a panel other than TSW-770 you will need the CI_ShowRunner-UI_v3.xx PUF)
81 -* Connect the PUF (CI_ShowRunner_v3.xx) to the TSW to load the UI
82 -** Only add CI_ShowRunner-UI_v3.xx if using touch panel other than TSW-770.  
52 +* Set the TSW’s IP Address per your network requirements
53 +* Connect the PUF to the TSW to load the UI
83 83  * When finished, connect to the TSW with Text Console and type “addm 10 x.x.x.x” to link the panel to the processor (where x.x.x.x is the processor’s IP or hostname [DHCP/DNS])
84 84  ** You can also edit the IP table from Toolbox or the touchpanel’s setup screen.  IP-IDs 10 and 11 are reserved for TSWs by default.  If you have more than 2 touchpanels the additional IP-IDs will be provided.
85 85  
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88 88  * When GLPACs are deployed Chief Integrations will provide a load script that loads and configures the GLPAC hardware.  The script includes Chief Integrations chosen IP addresses unless otherwise requested.
89 89  * Set the IP addresses on all GLPACs per your network requirements.  The script will need to be updated if IP Addresses are changed from Chief Integrations chosen IP Addresses.
90 90  * Using Toolbox -> Script Manager, select the Scripting dropdown or right click and select “Load Script”.  Find the text file provided.
91 -* Provided the given IPs can be seen on the network, double or right clicking an entry will load the program and link the IP table, enabling control through showrunner™
62 +* Provided the given IPs can be seen on the network, double or right clicking an entry will load the program and link the IP table, enabling control through ShowRunner
92 92  * Say yes to the dialog warning the hardware does not match (if prompted), and yes to overwrite the IP table (if prompted)
MicrosoftTeams-image7c355557d0a3ae410e72498ee667de2df50226f3e3940c2df4b51bb7137e176b.png
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