Version 31.1 by Alexander Mott on 2023/03/29 23:36

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Alexander Mott 7.1 7 SHOWRUNNER™ provides a number of benefits over using the default program. These benefits are covered in detail on our [[Crestron Zūm Wired and SHOWRUNNER™>>doc:Design Guide.Hardware Design Guide.Crestron Zum Wired.Crestron Zum Wired Overview.WebHome]], but one of the largest benefits are the tools included with SHOWRUNNER™ to make Zūm Wired start-ups go as smoothly as possible.
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Alexander Mott 9.1 9 = App Mode (Zūm Discovery) =
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13 WARNING: Cresnet Discovery is not currently working on ZUMNET-JBOXs. Crestron has acknowledged a fix has been sent to QE. Discovery must be fixed before SHOWRUNNER™ can auto-discover hardware.
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Alexander Mott 8.1 15
Alexander Mott 6.4 16 SHOWRUNNER™ includes a Zūm Wired Discovery feature that makes it easy to import Zūm Rooms that have been configured in App Mode into an existing SHOWRUNNER™ configuration. The process for starting up a system using this method is the same as starting up any other networked installation in App Mode, but with the added steps of installing SHOWRUNNER and importing Zūm Rooms into the configuration.
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Alexander Mott 6.4 18 Installing SHOWRUNNER™ on different processors is covered in our [[startup pages>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome]], while importing Zūm Rooms is covered in the [[Zūm Wired Discovery>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Zūm Discovery.WebHome]] page.
Alexander Mott 6.2 19
Alexander Mott 10.1 20 = CNET Mode (SHOWRUNNER™ Total Control) =
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Alexander Mott 21.1 22 Using SHOWRUNNER™ to control a networked Zūm Wired installation with ZUMNET-JBOXs running in CNET mode is the recommended way of using SHOWRUNNER™ with Zūm Wired. This is also the only way to gain control of legacy Cresnet devices (such as GL-EXP-DIMU-CN, C2N-IO, and GLS-PART-CN) that are connected to a ZUMNET-JBOX, as these Cresnet devices are not recognized or supported by the Crestron Zūm App.
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Alexander Mott 21.1 26 steps subject to change pending finalization of chief zum wired loadscript tool
Alexander Mott 31.1 27 (i intend for the loadscript tool to require the showrunner license to function; the license contains the processor MAC address, which will be used to determine the IP address for the ip table entries; user will be prompted to confirm/correct IP address for IP table entries)
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29 (also intend to have check boxes to select which scripts are desired)
Alexander Mott 21.1 30 )))
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Alexander Mott 21.1 32 The steps for configuring a networked Zūm Wired installation with SHOWRUNNER™ are:
Alexander Mott 5.1 33
Alexander Mott 21.1 34 1. Install SHOWRUNNER™ and configure the processor per our [[startup guides>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome]]
35 1*. If using a processor without a dedicated Control Subnet, follow the [[additional steps detailed below>>doc:Design Guide.Hardware Design Guide.Crestron Zum Wired.Starting Up Zum Wired with SHOWRUNNER.WebHome||anchor="HToolsforStaticallyConfiguredLightingNetworks"]]
36 1. Verify that all expected ZUMNET-JBOX-* devices are reporting online using the Device Discovery tool in Toolbox
37 1*. Your laptop and the ZUMNET-JBOXs should all be connected to the Control Subnet
38 1*. If there are missing ZUMNET-JBOXs, verify with the EC that the devices are powered and that the Zūm Net cabling is correct
39 1*. Recall that any ZUMNET-JBOX that is unpowered or disconnected will prevent downstream ZUMNET-JBOXs from coming online
40 1. Once all hardware is online, use the [[Device Discovery Tool>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HDeviceDiscoveryTool"]] in Toolbox to [[export a Device Summary>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HExporttoDeviceSummary"]] file
41 1*. These steps can still be followed even if not all the hardware is online
42 1*. If not all the hardware is online, then these steps will need to be repeated and the loadscripts run just for the previously offline devices
43 1*. Alternatively, if there are only a few previously offline devices, then they can be [[configured and updated manually>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.ZUMNET-JBOX Setup.WebHome]]
44 1. Add columns for hostname ("Host", J) and IP-ID ("IP-ID", K) as shown below[[image:1680131811288-423.png]]
45 1. Fill out these columns for each of the ZUMNET-JBOXs in the device summary
Alexander Mott 31.1 46 1*. Columns L through O are optional unless static IP addresses are required, as covered [[below>>doc:Design Guide.Hardware Design Guide.Crestron Zum Wired.Starting Up Zum Wired with SHOWRUNNER.WebHome||anchor="HToolsforStaticallyConfiguredLightingNetworks"]]
Alexander Mott 21.1 47 1*. If this information has already been filled out in the SHOWRUNNER™ Takeoff IP Table sheet, then it is easy to copy/paste from the takeoff into the Device Summary .csv by sorting and filtering the two documents by MAC address
Alexander Mott 31.1 48 1. Use the modified Device Summary file and Chief Integrations' Zūm Wired Loadscript Tool to generate loadscripts for:
49 1*. Convert to Primary & App Mode
50 1*. Update FW
51 1*. Convert to CNET Mode
52 1**. Optionally, generate Convert to CNET + Autoswitch On if automatic switching between CNET and App mode is desired
53 1*. IP Config (DHCP)
54 1. Run the "Convert to Primary & App Mode" loadscript
55 1*. This loadscript connects to each ZUMNET-JBOX by their default hostname and updates their "zwmode" settings
56 1*. Devices will reboot
57 1*. **Verify that all devices report completing successfully in the Loadscript Manager tool before proceeding to the next step; re-run the loadscript for specific devices as necessary**
58 1. Connect to a handful of ZUMNET-JBOXs to verify that all ZUMLINK-* devices have been given unique CIDs
59 1. Run the "Update FW" loadscript
60 1*. This loadscript connects to each ZUMNET-JBOX by their default hostname and updates their firmware
61 1*. This loadscript must be located in the same folder as the firmware .puf file
62 1*. Devices will reboot
63 1*. **Verify that all devices report completing successfully in the Loadscript Manager tool before proceeding to the next step; re-run the loadscript for specific devices as necessary**
64 1**. If the script has been re-run multiple times and has failed each time, connect to the ZUMNET-JBOX and verify that all the ZUMLINK-* hardware appears correctly
65 1**. Attempt to run the .puf file separately without a load script
66 1**. If you encounter devices that report as "UNDEFINED" model types, see our FAQ on this topic (link)
67 1. Once FW updates are complete, verify all ZUMNET-JBOX actually took the FW update by using Device Discovery Tool to export a Device Summary and observe that the reported FW for all devices matches the FW version in the .puf file
68 1*. Because ZUMNET-JBOX update their own firmware after attached ZUMLINK-* devices, if a ZUMNET-JBOX is up-to-date then all ZUMLINK-* devices should also be updated
69 1*. If ZUMLINK-* devices have conflicting CIDs or are not online, then they will not update
70 1. If using
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Alexander Mott 3.1 75 * use chief tools tm tool to generate various zum wired load scripts
76 * if firmware is old, run "zwms master/zum (def. hostname)" loadscript to make all ZUMNET JBOX primary and in app mode in order to enable discovery of devices on zumlink
77 ** devices will reboot
78 ** per crestron, 1.0006.00012 and newer ship in primary mode (**tbd if they will ship in app mode?**)
79 * connect to a few devices in device discovery tool to ensure that all zumlink devices were automatically readdressed and there are no conflicting cids
80 ** firmware 1.0001.00081 is new enough that this works correctly
81 * run "fw update (def. hostname)" loadscript to update the fw for all devices
82 ** will take up to several minutes per room, but will be able to do up to 10 rooms simultaneously
83 ** devices will reboot, possibly multiple times
84 ** check loadscript manager for any failures and re-run script for those devices if necessary (a rebooting zumnet box will temporarily disrupt online status for downstream zumnet jboxs and potentially interrupt the firmware update)
Alexander Mott 6.1 85 * run device discovery again to confirm that all zumnet boxes were updated
86 * if app mode backup is desired, configure the boxes using the app now
Alexander Mott 3.1 87 * run "ip config (def. hostname)" loadscript to update device IP-IDs and hostnames
88 ** devices will reboot
89 ** devices will now have new hostnames, so any further loadscripts should use (new hostname) versions
Alexander Mott 6.1 90 * run "cnet mode (def. hostname)" loadscript to put devices into CNET mode
91 ** if app mode backup is desired, also run "autoswitch enable (def. hostname)" loadscript
92 ** devices will reboot
Alexander Mott 3.1 93 * if using a processor without control subnet, run the "static ip config (new hostname)" script
94 ** this loadscript is necessary, as the showrunner DHCP server is only intended for commissioning. It must always be manually started after program restart and should not be used in production
95 ** (**will probably need a lot of extra steps + alterations to how we make configs since static IPs require a lot more information as well as corresponding modifications to SrConfig.json**)
Alexander Mott 5.1 96 * once done, commission job essentially as normal showrunner job
97 ** (**sr commissioning guide is incomplete**)
Alexander Mott 6.1 98 ** connect to each zumnet jbox and address zumlink devices per the takeoff
99 *** if devices are not online, then troubleshoot why and update firmware through device tree view once they are online
Alexander Mott 5.1 100 ** occ timeouts can be adjusted through UI; other settings (ie reach) should be adjusted through app
101 ** photocells etc are set up through UI
102 ** loads teseted and verified through UI; can be moved around between controllers as necessary
103 *** loads don't need to be in the same room as the zumnet that controls them
104 ** keypads can use standard SR types or be fully customized
105 ** set up schedule, etc.
Alexander Mott 6.1 106 * once done, save and back up configuration file
Alexander Mott 9.1 107
Alexander Mott 10.1 108 = Tools for Statically Configured Lighting Networks =
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Alexander Mott 10.1 110 Unlike installations using the default program, SHOWRUNNER™ offers the opportunity to reduce the cost of hardware by enabling the use of any 3 or 4-Series processor, rather than being restricted to using the ZUM-HUB4 exclusively. Some of these other processors (DIN-AP4, RMC4, etc.) do not include a Control Subnet with built-in router, which requires the use of static IP addresses if the lighting network is to remain independent and there is no router specified to manage traffic on the lighting network. SHOWRUNNER™ includes several built-in features to assist with these sort of startups without requiring a Technician to bring their own router.
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Alexander Mott 10.1 112 This section does not apply to processors with a built in Control Subnet (CP4N, AV4, PRO4, ZUM-HUB4, etc.) or lighting networks that are fully integrated with a managed building LAN.
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114 The steps for statically configuring a networked Zūm Wired installation with SHOWRUNNER™ are:
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Alexander Mott 11.1 116 1. [[Configure the static IP address>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]] for the processor and [[install SHOWRUNNER™>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]]
Alexander Mott 11.2 117 1. Use SHOWRUNNER™'s built in [[DHCP server>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.DHCP Server.WebHome]]
Alexander Mott 21.1 118 1*. If you want to use specific static IP addresses for specific ZUMNET-JBOXs, use the SHOWRUNNER™ UI and set the DHCP range outside of the range you intend to use for the ZUMNET-JBOXs
119 1*. If arbitrary static IP addresses are acceptable, then use the default IP address range
120 1. Proceed with the standard [[CNET Mode>>doc:Design Guide.Hardware Design Guide.Crestron Zum Wired.Starting Up Zum Wired with SHOWRUNNER.WebHome||anchor="HCNETMode28SHOWRUNNER2122TotalControl29"]] start-up procedure from step 2
121 1. Once the standard start-up procedure has been completed, [[export a new Device Summary>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Toolbox Basics.WebHome||anchor="HExporttoDeviceSummary"]] file
122 1. Change the Device Summary filetype to ".csv" and open in Microsoft Excel
Alexander Mott 30.1 123 1. Add columns for hostname ("Host", J), IP-ID ("IP-ID", K), static IP address ("IPA", L), static IP subnet mask ("IPM", M), default gateway ("DEFR", N), and domain name server ("DNS", O) as shown below[[image:1680131811288-423.png]]
Alexander Mott 21.1 124 1. Fill out these columns for each of the ZUMNET-JBOXs in the device summary
125 1*. If there is no default gateway or DNS, use the processor's IP address instead
126 1*. "IP-ID" column is optional
127 1*. If this information has already been filled out in the SHOWRUNNER™ Takeoff IP Table sheet, then it is easy to copy/paste from the takeoff into the Device Summary .csv by sorting and filtering the two documents by MAC address
Alexander Mott 31.1 128 1. Use the modified Device Summary file and Chief Integrations' Zūm Wired Loadscript Tool to generate a loadscript that connects to devices by their hostname and sets their static IP settings
Alexander Mott 21.1 129 1*. Up to 10 devices can be configured simultaneously
130 1*. Devices will reboot once this script is run
Alexander Mott 31.1 131 1*. **Verify that all devices report completing successfully in the Loadscript Manager tool before proceeding to the next step; re-run the loadscript for specific devices as necessary**
Alexander Mott 21.1 132 1. If desired, export a new Device Summary file as a record that this step was completed successfully
133 1. If desired, disable the processor's DHCP service (the service will not resume if the processor reboots or the program restarts)
Alexander Mott 3.1 134 )))